Duke University and Duke University Health System require all students, faculty and staff to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke, you may request a religious or medical accommodation.GENERAL MANAGER, RETAIL OPERATIONS
Requisition Number: 228662
Regular or Temporary: Regular
Durham, NC, US, 27710
Personnel Area: CENTRAL ADMIN MANAGEMENT CTR
Date: Feb 14, 2023
GENERAL MANAGER, RETAIL OPERATIONS
Direct the overall activities of retail operations including the University Store, Lobby Shop, Team Store, and
Merchandise Concessions to include merchandising, display, sales, inventory levels, maintenance of cash
receipts, record keeping and preparation of pertinent financial reports.
Evaluate proposed policies and procedures and make recommendations for increased savings and cost
Directly manage and oversee purchase of all emblematic merchandise.
Manage the ordering, receiving, storing, pricing, advertising, packaging, and researching of all merchandise
selections; assist in the formulation of policies related to marketing of merchandise.
Oversee and approve purchase of all non-emblematic clothing and gift merchandise.
Analyze, plan, and coordinate all sale programs; manage and coordinate special events and visual
presentations in terms of advertising, layout, and merchandising.
Prepare annual budget of anticipated sales, expenses, and inventories; review financial statements regularly to
monitor potential problems.
Recommend the procurement of equipment and facilities instrumental to the performance of operations.
Coordinate all matters related to receiving records, invoices, transfers, shortage and damage reports and
Plan work schedules for Bryan Center operations, ensuring proper distribution of assignments and adequate
staffing, space and facilities for performance of duties.
Manage periodic physical inventories.
Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions,
transfers, and vacation schedules.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to
this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of
personnel so classified.Minimum Qualifications Education
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.Experience
Work requires six years experience in stores operations, retail, OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE merchandising or related business to acquire skills necessary to plan, manage and control costs and profits within a high volume, multifaceted stores operations business.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham Nearest Secondary Market: Raleigh