We have an opening for a Financial Aid Specialist at Southwest Tennessee-
Macon Cove campus!
This is a full-time, fiscal year position reporting to the Associate Director
of Financial Aid. The Financial Aid Specialist provides excellent customer
service and counseling to students and parents regarding all types of Federal
Financial Aid, State and Institutional Grants and Scholarships available to
students attending Southwest Tennessee Community College. He/she may work some
evenings and weekends as needed; have the ability to travel between two main
campuses, site locations; and travel mostly within the state for attendance at
This role will be responsible for the following:
Essential Job Functions:
Administers the verification process and awarding of all Federal Financial
Aid programs including Federal Pell Grant, SEOG, and Academic
Competitiveness Grant programs.
Counsels students and parents by assisting them through the financial aid
Administers the verification process and awarding of all State of
Tennessee Financial Aid programs.
Manages effectively a large case load in an accurate and timely manner
which includes accountability in verification, paperwork, error rates;
student and parent office visits, and other duties to meet team goals for
accurate awarding and excellent customer service.
Maintains current knowledge of Federal Aid Program regulations; provides
high standard of customer service when assisting students with problem
resolution. Seek input from alternate authority if necessary.
May perform other duties as assigned.
The intent of this job description is to provide a representation of the
types of duties and responsibilities that will be required of positions given
this title and shall not be construed as a declaration of the total specific
duties and responsibilities of any particular position. Employees may be
directed to perform job-related tasks other than those specifically presented
in this description.
Candidates who are called for an interview must notify Human Resources in
writing at least five (5) days in advance of any reasonable accommodation
needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community
College employees who meet the minimum qualifications for the position.
Bachelor's degree in Business Administration or related field.
Two (2) years of work experience in a financial aid office or related
Must have the ability to travel between two (2) main campuses, site
locations; and travel mostly within the state for attendance at
Work evenings and weekends as needed.
Knowledge of the guidelines and regulations pertaining to financial aid
programs, including federal laws and regulations governing student-work
Knowledge of organizational rules, regulations and procedures.
Skill in excellent oral and written communication.
Ability to efficiently organize, make decisions, prioritize multiple
tasks, meet deadlines, and work independently and as a team player within
a highly computerized environment and with frequent daily interruptions.
Ability to analyze files for professional considerations.
Ability to understand, interpret and effectively apply federal regulations
regarding administration of federal student aid programs.
Ability to maintain confidentiality of records and information.
Ability to interact in an effective and appropriate manner with diverse
populations, the college community and the public.
Ability to detect and correct grammatical and spelling errors in written
Ability to maintain files accurately, in paper and in software programs.
Ability to efficiently operate a personal computer and associated
Strong customer service skills and experience.
Personal qualities of integrity, intellectual curiosity, exceptional
interpersonal and communication skills, significant strategic and
analytical capacity, technological savvy, a collaborative work style, and
commitment to excellence that characterizes our college.
A background check will be required for the successful candidate.
The Salary Range for the position is: Commensurate with college pay
In order to be considered for the position, the following items must be
A summary of our benefits can be found below:
https:// www. southwest.tn.edu/hr/benefits/overview.htm
Incomplete applications will not be considered.
If you are interested, click on the link to the left to apply.
Southwest Tennessee Community College is a TBR and AA/EEO employer and does
not discriminate against students, employees, or applicants for admission or
employment on the basis of race, color, religion, creed, national origin, sex,
sexual orientation, gender identity/expression, disability, age, status as a
protected veteran, genetic information, or any other legally protected class
with respect to all employment, programs and activities.