Financial Aid Counselor

Sam Houston State University
June 11, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
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Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202300139S

Title Financial Aid Counselor FLSA status Exempt Hiring Salary

This position is a pay grade 5. Please see Pay Grade Table at: https: // pa-

Occupational Category Professional Department Financial Aid Division Division of Enrollment Success Open Date 04/21/2023 Open Until Filled Yes Educational and Experience Requirement

Bachelor's degree in Business, Counseling, Student Services, or related field. Experience in school or college counseling, financial aid activities or experience in a related field. Additional experience may be considered in lieu of education.

Nature & Purpose of Position

Serves as Financial Aid Counselor to counsel perspective and existing financial aid applicants and parents concerning financial planning, with emphasis on the application process and available aid programs for qualifying applicants.

Primary Responsibilities

Provides financial aid information to prospective and currently enrolled students, parents, high school/community college counselors. Provides extensive customer service and assists in counseling students with non- routine, sensitive aid issues. Assist students/parents with accurate FAFSA/TASFA application completion. Maintains student files throughout their college careers and makes changes to financial aid records as necessary. Assists with awards, verification, appeals, special circumstances and other aid processes. Provides advice to students on how to maintain aid eligibility and retention advice on those not meeting Satisfactory Academic Progress (SAP) as related to aid eligibility. Performs professional judgement decisions on SAP appeals. Assists with resolving financial issues. Analyzes student's awards and processes revisions as required. Assists, interprets, and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to financial aid programs. Assists and presents at orientation sessions for groups of incoming new students. Assists with recruiting high school or community college students and gives presentation to small or large groups in all student populations, regardless of classification or major. May help with training new staff. May travel to the campuses of feeder schools or satellite campuses to advise students/parents with financial aid information. Performs other related duties as assigned.

Other Specifications

Regular contact with students, parents, faculty, and staff. Requires detailed knowledge of university infrastructure, policies, and procedures. Requires thorough knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement. Other University departments, local vendors, and off-campus agencies. Have knowledge of Microsoft Word, PowerPoint, and Excel.

Up to 40% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time Full Time Position Number Quicklink https: //

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

  • Resume
  • Cover Letter
  • Reference Contact Information
  • Optional Documents

    Screening Questions

    Required fields are indicated with an asterisk ().

  • How did you learn about this position?
  • The Chronicle of Higher Education
  • Diverse Issues in Higher Education
  • HBCU Connect - Historically Black Colleges and Universities
  • HACU - Hispanic Association of Colleges & Universities
  • The Journal of Blacks in Higher Education
  • Association for Women in Science
  • TWC - Work in Texas
  • Inside Higher Ed
  • Higher Ed Jobs
  • HERC - Higher Education Recruitment Consortium
  • SHSU Website
  • SHSU Employee
  • SHSU Recruiter
  • Other
  • If your response to the question above was "SHSU Employee" please indicate employee's name and department.
  • (Open Ended Question)

  • If your response to the question above was "Other" please indicate from what source.
  • (Open Ended Question)

  • Are you a current Sam Houston State University employee?
  • Yes
  • No
  • Do you have any experience in advising or counseling?
  • Yes
  • No
  • Have you had any Financial Aid experience? Please explain.
  • (Open Ended Question)

  • Have you had any Banner experience? If yes, please explain.
  • (Open Ended Question)

  • If selected, you will be required to give a 3-5 minute presentation on Financial Aid during your interview. Will you be prepared to give this presentation?
  • (Open Ended Question)

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