Financial Aid Associate
In order to be considered please provide a thorough and complete application.
Clearly document your experience as it relates to the "Essential Duties
and Responsibilities" section of the posting in the “Employment” section
of the application. We evaluate your experience based on this information.
Clearly outline dates of employment and select whether it is part time or
full time employment (full time is 40 or more hours per week).
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Posting Details
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Position Information
Job Title Financial Aid Associate
Posting Number F005417
Position Status Full Time
Assignment Length This field only applies to Faculty
Grant Funded No
Category Clerical
Class Code 33
Pay Rate $18.75
Location District
Department DT Financial Aid
Job Summary
Reporting to the Director of Financial Aid, the Financial Aid Associate
coordinates at least one financial aid program including work-study, Federal
loans, verification and return of Title IV funds. Assists students with
applying for financial aid and understanding how to receive financial aid.
Primary Duties and Responsibilities
Essential Performance Requirements
Types reports, business correspondence, application forms, shipping
tickets, and other materials
Files financial aid records and reports, posts information to records,
sorts and distributes mail, answers telephone, and performs similar duties
Computes amounts, checks totals, and manages various financial aid reports
to assist the director with financial aid programs
Inputs and retrieves financial aid information in Colleague system in
connection with the responsibilities of the serving financial aid students
Processes student loan requests and completes verification processing for
students selected for verification
Provides office management duties for the director of financial aid
Assists the department with its outreach and awareness efforts, including
conducting financial aid presentations
Interprets and follows prescribed procedures to produce a large volume of
work
Service Excellence
Participates on behalf of the College in external community organizations
and associations as assigned to support the essential performance
requirements
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through Tarrant County College (TCC)
Supports the values of the College: diversity, teaching excellence,
student success, innovation, and creativity and service to the College
Supports the mission, values, and goals and principles of the College
Supervision
Works under the general supervision of the Director of Financial Aid
Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
High School diploma or General Equivalency Diploma (GED)
Two (2) years of successful office experience that involved serving
customers
Preferred Qualifications
Associate's degree or 60 college hours
Experience working within a college or university setting
Knowledge, Skills and Abilities
Knowledge of higher education and college financial aid programs
Skilled in excellent customer service and interpersonal relationships with
diverse populations, including strong listening, verbal, and written
communication
Skilled using computer applications and enterprise systems, including the
Microsoft Office suite
Ability to work effectively in a collaborative environment and a setting
that is diverse and urban
Ability to think critically to effectively solve and communicate problems
in a fast-paced environment where the demands for work are varied, and
unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy,
procedure, practice, and existing regulations
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
Posted 03/09/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Lauren Miller
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Optional Documents
Cover Letter
Unofficial Transcripts
Certification / License
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of successful office experience do you have?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How many years of experience do you have working in a college or university setting?
Less than one year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
