Job Details
Level
Experienced
Job Location
Howell Campus - Howell, MI
Position Type
Full Time
Education Level
4 Year Degree
Description
Financial Aid Advisor – II
Summary
The Financial Aid Advisor is responsible to determine aid eligibility,
performs needs analysis, and verifies/certifies the awarding of aid to
applicants, including federal, state, institutional, and private aid. Reviews
appeals and makes professional judgment decisions regarding student aid
eligibility. Administers student financial aid programs with integrity and
excellent customer service. Provides financial aid services and advising to
applicants, students, their parents, community members, and college employees.
The Financial Aid Advisor will report to the Director of Financial Aid.
Specific Responsibilities
Assist with, implement, coordinate, and maintain financial aid data
collection and entry for compliance with federal and state regulations.
Package federal, state, and institutional award eligibility for students
in accordance with financial aid policies.
Audit packages after registration to verify aid awarded matches
eligibility based off registration.
Calculate Federal Work-Study awards, coordinate with HR regarding
application/payroll, and perform year-end reconciliation.
Evaluate and update student information on the National Student Loan Data
System (NSLDS) to resolve student issues.
Correspond with students and parents as needed to develop a professional
relationship and ensure all questions answered, and issues addressed,
appropriately and accurately.
Complete initial review of incoming ISIRs and send out appropriate
documents to students.
Review incoming verification documents, update as necessary in FAA, and
communicate with student if additional documentation is needed.
Facilitate communication between departments.
Maintains notes within CRM system to verify documentation is recorded.
Attends trainings and conferences in key areas to maintain an
understanding of federal and state regulations and trends.
Occasional evening and weekend hours may be required.
Perform other financial aid assignments and special projects as assigned
Qualifications
Minimum Qualifications
Associates degree - business related field is preferred
Financial Aid experience helpful
Knowledge of Federal and State funding programs helpful
Ability to accurately process a high volume of detailed work within
specific time constraints
Ability to quickly shift between tasks
Work both independently and collaboratively
Excellent customer service and written communication skills
VA knowledge is helpful.
