Epay World LLC is a fast-growing full-service payment processing company; we work with customers from diverse industries to streamline their electronic payments and collections. Because of our huge growth, Epay World is now seeking a self-motivated and energetic Executive Assistant to Operations Manager.
This is a great opportunity for candidates looking to challenge and learn more about the real world. We expect you to grow and keep up with us as we reach our goals. Our ideal candidate is confident, sociable, and driven.
Key Job Responsibilities
Assist Operations Manager in supervising daily operations of organization.
Develop productive, profitable and achievement oriented working environment for employees.
Address operational issues and concerns in a timely fashion.
Supervise operations team to ensure operational excellence and excellent customer services.
Educate operations team on best practices, company policies and service excellence standards.
Develop and maintain operational guidelines for staffs.
Oversee operational cost, risk and audit activities.
Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
Maintain the office clean, safe and organized.
Evaluate current operational strategies and recommend improvements.
Generate operational reports for management as needed.
Relevant experience as an assistant or similar role
Great attention to detail with the ability to identify numerical errors
Advanced knowledge of Excel
Bilingual in English and Chinese, fluent
Brooklyn Branch：132 32nd Street Suite # 107, Brooklyn, NY 11232