Events Assistant

Position Information

Position Information

Present Position Number H0831W

Role Code Title Admin & Office Specialist III Position Title Events Assistant Unit Mission Statement

James Monroe's Highland, the home of the fifth President of the United States, located in Charlottesville, Virginia. James Monroe Highland is owned and operated by William & Mary.

Position Summary

The Events Assistant supports private and public event operations at James Monroe's Highland. Events are an important part of Highland's mission, allowing for community engagement and revenue generation.

Specific responsibilities include:

Answering event related phone and email inquiries

Scheduling and delivering private event venue tours

Maintaining a database of private events

Processing private event rental payments

Maintaining physical and digital files

Facilitating private events

Supporting public events and programs

Providing additional office assistance as needed

Position located in Charlottesville, Virginia

Required Qualifications

EDUCATION: High school degree or equivalent.

COMPETENCIES:

Excellent oral and written communication skills, with a strong customer service orientation, and the ability to interact effectively with internal and external constituencies while exercising good judgment and using diplomacy in all interactions

Knowledge of general office practices and equipment (Phone systems, computers, fax, scanner and copier, etc.), with the ability to perform administrative tasks

Working knowledge of Microsoft Office Suite (particularly Word, Excel, and Outlook), with the ability to draft or compile data and maintain a database

EXPERIENCE:

Experience in a customer service/office support position

Experience in using Microsoft Word, Excel, and Outlook.

Preferred Qualifications

EDUCATION:

Successful completion of an Office Administrative training or certificate program is desirable

An Associate degree in Business or other related field is a plus

EXPERIENCE:

Previous experience facilitating events is a plus

Advertised Pay Range $16-$17 per hour Department 451000 James Monroe's Highland - Operations Location James Monroe's Highland Is the position remote work eligible? Not eligible Remote Work Disclaimer

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

University Salary Range U04 Job Open Date 02/08/2023 Review Begin Date 03/01/2023 Job Close Date 03/17/2023 Open Until Filled Yes Employment Category Hourly FLSA Non-Exempt Position Term 12-Month Special Application Instructions Conditions of Employment

All hourly employees are subject to the limitations of the Virginia Manpower Control Program and total hours worked may not exceed, on average, 29 hours per week, over the course of a twelve month period beginning May 1 each year.

This is a non-exempt position, eligible to receive over-time in accordance with the Fair Labor Standards Act.

This position requires a flexible work schedule, to include working weekends.

This position is located in Charlottesville, Virginia.

EEO Statement

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Benefits Summary Statement

Hourly Positions: Our hourly employees enjoy many university benefits such as, participation in a supplemental savings plan for retirement, professional development, and wellness benefits. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. In addition, after completing a year of continuous hourly service and working at least 1,000 hours during the previous 12 months, hourly employees are eligible for holiday pay, PTO and educational assistance. To learn more, go to: https: // www. wm.edu/offices/hr/currentemployees/benefits/index.php

Supplemental Question

Required fields are indicated with an asterisk ().

This position requires strong interpersonal and communications skills. Please describe your skills as they relate to these requirements.

(Open Ended Question)

Please briefly describe what quality customer service means to you.

(Open Ended Question)

Are you able to work weekends, and or work a flexible schedule?

Yes

No

Please confirm your ability to work in Charlottesville, Albemarle County, VA.

Confirmed. I can work in Albemarle County, VA.

I cannot work in Albemarle County, VA

Applicant Documents

Required Documents

Resume/Curriculum Vitae

Cover Letter

Optional Documents

Other Doc

Other 2