Enrolment Officer (SOE)

Swinburne University of Technology
February 26, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Exciting Opportunity to join our growing team as an Enrolment Officer
  • Fixed term, full time position (12 months)
  • Hew 5 + 17% Super, based at our Hawthorn campus
  • About the Role Swinburne is embarking on an exciting journey, working towards our new vision of bringing people and technology together to build a better world. We are looking for an experienced Enrolment Officer to join the Swinburne Open Education Team.

    As the Enrolment officer, this position is responsible for the processing of student enrolments and related activities. The focus of this role is to support Diploma enrolments from Swinburne's partner institution Swinburne Open Education (SOE). The role will ensure that all Diploma enrolment related activities including regulatory compliance requirements are completed and that students and staff have a positive and hassle-free enrolment experience. The role is expected to act as a subject matter expert for SUT enrolment activity and is to work with key stakeholders to ensure that the enrolment, re-enrolment and enrolment variation processes are compliant and a positive experience for everyone.

    About You To be suitable for this role you will need to have experience in the below key accountabilities:

  • Develop, implement and undertake administrative tasks to provide a client focused service.
  • Accountable for providing advice and support, for designated courses, to students or SOE staff in all facets in the areas of:
  • Enrolment / re-enrolment
  • Communication of intake schedules to relevant SUT teams
  • VSL Application Processing and tracking
  • Regulatory Compliance as it relates to enrolments
  • Provides authoritative advice to partner (SOE) staff and students about student and course related policy, procedures and regulations.
  • Responsible for providing all off-plan case management for student study plans.
  • Knowledge of Microsoft 365 and Excel will be advantageous
  • Qualifications

  • Completion of a degree or subsequent relevant work experience; or
  • Completion of an associate diploma and subsequent relevant work experience; or
  • An equivalent combination of relevant experience and/or education/training.
  • About Swinburne University of Technology Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience
  • Every Swinburne graduate gets a job
  • Every Swinburne partner gets a tech solution
  • Swinburne is the prototype of global best practice
  • The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

    To Apply Please submit your CV and cover letter addressing your suitability for this position.

    To review the Position Description and to apply, please scroll down to the bottom of the page.

    If you are viewing this advert from an external site, please click ‘apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

    Please Note: Appointment to this position is subject to passing a Working with Children Check.

    If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]

    Applications Close: Friday the 10th of February at 5pm

    If you require more information on this role, please email Jemma Hutchins via [email protected]

    Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

    Equity and Diversity Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

    We welcome and encourage applicants from diverse backgrounds to apply.

    We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

    We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant


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