Position Information
UNT System Overview
Welcome to the University of North Texas System. UNT System includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.
Posting Title Enrollment Services Assistant Department DAL-Registrar-521260 Job Location Dallas Full Time/Part Time Full-Time Retirement Eligibility TRS Eligible Additional Retirement Information
For more information on retirement plan options, please visit https: // hr.untsystem.edu/benefits/retirement-plans/index.php.
Salary Information Commensurate with experience Department Summary
The Office of the Registrar provides a variety of services, including development and maintenance of the academic calendar, the semester schedule of classes, the university catalog, registration, grade submission, official transcripts, degree audits and commencement.
Position Overview
This position is responsible for planning and organizing office procedures and is responsible for maintaining student records files. This position requires strong communication skills, verbal and written, and demands strong customer service excellence. Under the supervision of the Coordinator of Degree Audit and Enrollment, this position is to represent the Office of the Registrar to students, parents, and visitors, and manage student records with a strict adherence to policy.
Additional Posting Details
Minimum Qualifications
Associate's Degree and one year of professional related experience in administration or related field; or any equivalent combination of education, training, and experience.
Knowledge, Skills and Abilities
• Demonstrated and recognized high level of Customer Service and effective communications skills. • Demonstrated experience in a multi-task work environment. • Ability to multi-task and work cooperatively with others. • Ability to analyze problems and determine appropriate solutions within a framework of general policies and procedures • Ability to communicate effectively with diverse populations verbally and in writing • Ability to develop and maintain effective working relationships • Ability to work independently • Proficiency in MS Office • Knowledge of safety and security precautions appropriate to work performed. • Demonstrated and recognized high level of Customer Service and effective communications skills. • Demonstrated experience in a multi-task work environment. • Ability to multi-task and work cooperatively with others. • Ability to analyze problems and determine appropriate solutions within a framework of general policies and procedures • Ability to communicate effectively with diverse populations verbally and in writing • Ability to develop and maintain effective working relationships • Ability to work independently • Proficiency in MS Office • Knowledge of safety and security precautions appropriate to work performed.
Preferred Qualifications
Bachelor's degree and experience working in a college or university registrar's office.
Experience with degree programs, auditing transcripts and student record keeping.
Experience working in the PeopleSoft system helpful.
At least one year of office administration experience in a college or university environment.
Required License / Registration / Certification Work Schedule
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Driving University Vehicle No Security Sensitive This is a security sensitive position EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Enrollment Services Assistant Physical Requirements Lifting up to 10 pounds, Sitting, Squatting, Stooping, Bending, Walking, Writing, Talk or Hear
Job Duties
o
Serves as first point of contact for students, parents, and visitors for the Office of the Registrar.
o
Engages positively with students over telephone, face to face, and via electronic means regarding questions, concerns, and connections to other campus resources.
o
Facilitates front counter processes and procedures, ensuring the reception area is functional and presentable.
o
Responsible for maintaining a current and accurate understanding of all processes and procedures in the Registrar's office.
o
Maintains student files, both physical and electronic, and safeguarding sensitive information with a strict adherence to FERPA rules and regulations.
o
Processes student record changes. These include; name changes, degree program changes, adding and removing holds, duplication requests, grade changes, and other requests as needed.
o
Processes adds, drops, withdrawals, and coordinates other registration activities as needed.
o
Assists with the planning, organizing and execution of registration and commencement related events.
o
Ensures that appropriate printed materials contain current and accurate policies and procedures.
o
Works closely with academic departments regarding add, drop, and withdrawal deadlines.
o
Assists in the evaluation of student transcripts as needed.
o
Responsible for maintenance and enhancement of Registrar's office documents.
o
Represents the Registrar's Office in parent and student orientations.
Posting Detail Information
Posting Number S6267PPosition End Date (if temporary) Special Instructions to Applicants Quicklink for Posting https: // jobs.untsystem.edu/postings/71747
Supplemental QuestionsRequired fields are indicated with an asterisk ().
Required Documents
Optional Documents