Enrollment Services Assistant, Office of Records & Enrollment

University of North Texas Health Science Center
September 24, 2023
Offerd Salary:$39,000
Working address:N/A
Contract Type:Other
Working Time:Full-Time
Working type:N/A
Ref info:N/A
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Position Information

UNT System Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www. UNTSystem.edu.

Posting Title Enrollment Services Assistant, Office of Records & Enrollment Department HSC-Student & Academic Affairs-300300 Job Location Fort Worth Full Time/Part Time Full-Time Retirement Eligibility TRS Eligible Additional Retirement Information

For more information on retirement plan options, please visit https: // hr.untsystem.edu/benefits/retirement-plans/index.php.

Salary Information Salary commensurate with experience with a minimum of $39,000 annually Department Summary

The mission of the Division of Student & Academic Affairs is to create solutions for a healthier community by fostering student success. There are 10 functional units within the Division of Student & Academic Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Registrar, Financial Aid, Testing and Evaluation Services, International Services, Office of Disability Access, and Student Assistance Resource Center.

Position Overview

The Division of Student & Academic Affairs at the University of North Texas Health Science Center at Fort Worth is seeking to hire an Enrollment Services Assistant to join our Records & Enrollment team. This front line staff member will interact with students and parents to assist with providing courteous, accurate and timely information to requests or inquiries made in person, via email, phone and/or mail. The Assistant must handle confidential information with tact, discretion and in compliance with FERPA regulations. Proficiency with Microsoft Office Excel and Word is required.

Additional Posting Details

Minimum Qualifications

Bachelor's degree; or equivalent combination of education and experience.

Knowledge, Skills and Abilities Preferred Qualifications

The preferred candidate will possess the following additional qualifications:

2-3 years of related work experience in university regulations, policies, and procedures as well as academic record keeping.

Excellent communication, organizational and interpersonal skills.

Experience with PeopleSoft.

Experience in handling security sensitive information.

Bachelor's in Business, Education, or related field.

Required License / Registration / Certification Work Schedule

Monday – Friday, 8am-5pm, with occasional evenings or weekends as required for divisional events.

Driving University Vehicle No Security Sensitive This is a security sensitive position EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title Enrollment Services Assistant Physical Requirements Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Carrying, Cleaning, Climbing, Kneeling, Lifting up to 25 pounds

Job Duties


Establish, monitor, maintain, and oversee both the imaged and physical records of students and alumni.


Assist students, faculty and staff with information requests.


Explaining policy and procedures to students and other constituents/customers in order to advise them of potential solutions to problems.


Process degree verifications through Degree Verify.


Coordinate the management of collected data.


Promoting and supporting the Office of Student Affairs by participating in various institutional functions and organizations as needed. (i.e. Orientation, Commencement, White Coat Ceremony, Discover MyHSC Day).


Perform other duties as assigned.


Follow university, state and federal regulations that govern the functions and procedures required for record keeping.


Processing of manual transcript requests.


Coordinate meeting scheduling with both internal and external parties.


Exercise good judgment in making various decisions related to departmental functions.


Work effectively with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.


Answering phones, directing foot traffic and scheduling appointments as needed.


Departmental purchasing through requisition and purchasing card.

Posting Detail Information

Posting Number S7006P

Position End Date (if temporary) Special Instructions to Applicants Quicklink for Posting https: // jobs.untsystem.edu/postings/76014

Supplemental Questions

Required fields are indicated with an asterisk ().

  • What is your highest level of education attained?
  • GED
  • High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate
  • Documents Needed to Apply

    Required Documents

  • Resume
  • Cover Letter
  • References - List of Names and Contact Information for 3
  • Optional Documents

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