Enrollment CRM Specialist

Doane University
March 18, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Doane University , a liberal arts university with campuses located in Crete, Lincoln, and Omaha, Nebraska, invites applications for the position of Enrollment CRM Specialist. This position has the f lexibility to work on either our Lincoln or Crete Campus. The successful applicant is a highly collaborative communicator who can connect with people at all levels and possess a wide range of technical knowledge. Under the supervision of the Vice President for Enrollment Management and Marketing, your responsibilities will include:

  • Responsible for the day-to-day operations of Customer Relationship Management System (CRM) Salesforce, as well as other enrollment software systems, and related data support tasks
  • Maintain business processes that create efficiencies and solutions for communicating with prospective students, parents, and other constituents, and supporting the data side of enrollment initiatives
  • Provide training opportunities for staff involved with the admissions process
  • Maintain documentation for processes within the CRM
  • Serve as first line CRM support to team members and ensure consistent and timely support for all functions throughout all admission cycles
  • Collaborate with the admissions personnel to create, improve, and maintain processes within CRM functionalities
  • Knowledge/Skills/Abilities Required for Position:

  • Three years of admissions, enrollment, or higher education experience
  • Previous experience with CRM, or university software
  • Understanding various higher education systems, including student information systems, databases, and customer relationship management software
  • Critical thinking skills, adaptability, and a willingness to learn
  • Knowledge/Skills/Abilities Preferred for Position:

  • Knowledge of college admission guidelines, standards and procedures, and higher education recruitment
  • Education Required for Position:

  • Associates Degree or equivalent experience
  • Education Preferred for Position:

  • Bachelor's degree
  • At Doane you will enjoy bal ance between life and work:

  • At Doane, you'll find that we're sensitive to your life outside of work, and we want our employees to enjoy their time at Doane as much as they enjoy their time away.
  • Our time-off plans offer staff a generous paid leave and eight paid holidays each year.
  • Offices close additional days around the winter holidays each year at no vacation expense to our employees.
  • We offer top-notch benefits:

  • Health, dental, and vision insurance; 403b retirement plan with employer matching contributions
  • Free admission to Doane University events
  • Discounts through Apple, Verizon Wireless, and more!
  • We encourage our employees to take advantage of a Doane education with tuition benefits for undergraduate and graduate programs. Employees' dependents can receive tuition benefits in our undergraduate programs too.
  • A mission-driven institution. With a singular direction and focus, Doane handles its business strategically. You'll see the difference of working for a purpose-driven organization that knows where it's going and where it will take your career.
  • Doane University actively works to create and sustain a welcoming learning community for all members to fulfill their potential, belong, feel valued, and make meaningful contributions to the university. Doane University is an equal opportunity employer and seeks candidates who reflect the diversity of our society.

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