Doane University , a liberal arts university with campuses located in
Crete, Lincoln, and Omaha, Nebraska, invites applications for the position of
Enrollment CRM Specialist. This position has the f lexibility to work on
either our Lincoln or Crete Campus. The successful applicant is a highly
collaborative communicator who can connect with people at all levels and
possess a wide range of technical knowledge. Under the supervision of the Vice
President for Enrollment Management and Marketing, your responsibilities will
include:
Responsible for the day-to-day operations of Customer Relationship
Management System (CRM) Salesforce, as well as other enrollment software
systems, and related data support tasks
Maintain business processes that create efficiencies and solutions for
communicating with prospective students, parents, and other constituents,
and supporting the data side of enrollment initiatives
Provide training opportunities for staff involved with the admissions
process
Maintain documentation for processes within the CRM
Serve as first line CRM support to team members and ensure consistent and
timely support for all functions throughout all admission cycles
Collaborate with the admissions personnel to create, improve, and maintain
processes within CRM functionalities
Knowledge/Skills/Abilities Required for Position:
Three years of admissions, enrollment, or higher education experience
Previous experience with CRM, or university software
Understanding various higher education systems, including student
information systems, databases, and customer relationship management
software
Critical thinking skills, adaptability, and a willingness to learn
Knowledge/Skills/Abilities Preferred for Position:
Knowledge of college admission guidelines, standards and procedures, and
higher education recruitment
Education Required for Position:
Associates Degree or equivalent experience
Education Preferred for Position:
Bachelor's degree
At Doane you will enjoy bal ance between life and work:
At Doane, you'll find that we're sensitive to your life outside of work,
and we want our employees to enjoy their time at Doane as much as they
enjoy their time away.
Our time-off plans offer staff a generous paid leave and eight paid
holidays each year.
Offices close additional days around the winter holidays each year at no
vacation expense to our employees.
We offer top-notch benefits:
Health, dental, and vision insurance; 403b retirement plan with employer
matching contributions
Free admission to Doane University events
Discounts through Apple, Verizon Wireless, and more!
We encourage our employees to take advantage of a Doane education with
tuition benefits for undergraduate and graduate programs. Employees'
dependents can receive tuition benefits in our undergraduate programs
too.
A mission-driven institution. With a singular direction and focus, Doane
handles its business strategically. You'll see the difference of working
for a purpose-driven organization that knows where it's going and where it
will take your career.
Doane University actively works to create and sustain a welcoming learning
community for all members to fulfill their potential, belong, feel valued, and
make meaningful contributions to the university. Doane University is an equal
opportunity employer and seeks candidates who reflect the diversity of our
society.
Full Job Description
