Position Information
Position Title Enrollment AdvisorRequisition # S01139P FLSA Exempt Location IIT-Mies Campus (MC), 10 West 35th St., Chicago Department Graduate and Professional Admission GENERAL DESCRIPTION
Working in partnership with the Director and Associate Director of Graduate Admission, the Enrollment Advisor is responsible for managing the recruitment process from inquiry to matriculation, for prospective students seeking admission into Illinois Tech's central graduate programs. This position will report directly to the Associate Director of Graduate Admission.
COMMUNICATIONS
Communication will include verbal and written communication with prospective applicants and applicants, internal staff and faculty. Verbal and written communication with external stakeholders such as, local companies, alumni, and external college faculty and staff. Excellent presentation skills.
CUSTOMER SERVICE
High level of customer service is needed for this position. Daily interaction with prospective students and internal and external stakeholders.
Special Schedule Requirements
Work location: will need to work on both the main campus and the downtown campus as needed. Some evening and weekend hours will be required. Domestic and some International travel. Night and weekends may be required.
EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.
Qualifications
Education & Experience
Bachelor's degree and at least two to three years relevant work experience required. Master's degree in higher education, business administration, or other related field preferred Minimum of one year experience in college recruiting and admission required- experience in graduate admission preferred
Knowledge & Skills
High level of energy and drive and an entrepreneurial spirit are required; a mindset for marketing and promotion is very valuable. Computer skills required: word processing, spreadsheets, email, experience with CRM systems-Salesforce, Banner preferred Strong communication skills including ability to actively listen; professional written communication skills; public speaking skills Ability to work effectively and collaboratively in a diverse work environment and work independently with minimal supervision Welcomes a fast paced environment where priorities are constantly changing- ability to show initiative; organize workflow; manage one or more projects and handle frequent interruptions and still be attentive to detail, accurate and precise Ability to travel to graduate fairs and other outreach related events- including possible out of state travel; some evenings and weekends required especially during high recruitment periods
SUPERVISION & BUDGET AUTHORITY
Not applicable
Physical Environment and Requirements
Typical work environment is an office setting Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions. Sitting for long periods of time at desk, exposure and ability to participate in a virtual setting for long periods of time, and the ability to drive/ride in a car and/or fly for specific travel. Ability to lift up to 25 pounds Long or irregular work hours during peak recruitment periods, must be able to travel overnight or an extended period (1 week) when required.
Certifications and Licenses
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.
Drivers License
Key Responsibilities
Key Responsibility
Campus Relationship Management (10%): Work closely with assigned academic departments and programs to meet assigned enrollment goals for the university. Act as the liaison between graduate admission and academic department. Monitor admission funnel and partner with the broader admission team to achieve admission targets.
Percentage Of Time 10 Key Responsibility
Prospective Relationship Management (35%): Provides high level service to prospective students regarding degree and other programs, application processes, financial aid and other determining factors for enrollment.
Percentage Of Time 35 Key Responsibility
Application Review (30%): The Enrollment Advisor has independent decision making authority to review and make admission decisions for completed applicants for graduate program(s) assigned.
Percentage Of Time 30 Key Responsibility
Recruitment Events (20%): Execute and participate in recruitment events such as decision days, university discover week, informational sessions, and a variety of educational graduate fairs off campus.
Percentage Of Time 20 Key Responsibility
Special Projects (5%): Will be assigned special projects related to increasing enrollment of specific student populations or markets, campus engagement activities/collaborations, or other responsibilities as assigned.
Percentage Of Time 5
Posting Information
Work Hours
Monday – Friday, 8:30 a.m.-5:00 p.m.
Position Category Full Time Posting Date 01/09/2023 Closing Date Posted Until Filled Yes Quicklink for Posting https: // iit7.peopleadmin.com/postings/9399
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