Engineer Research and Teaching Solutions -2201695
INFORMATION TECHNOLOGY SERVICES
RESEARCH AND TEACHING IT SUPPORT
About our team/Mō te tīma
The University of Otago is a research-intensive University with over 1,500
staff involved in academic research. Our Unit provides research and teaching
specific IT support to enable researchers and teaching staff to continue to
deliver high quality teaching and research outcomes.
Our team has a key focus to ensure we deliver solutions that meet the diverse
needs of academic teaching and research which are secure, scalable, robust and
in alignment with IT architecture principles.
The role/Te mahi
As a Solutions Engineer, your role will involve working extensively with Linux
in the Red Hat ecosystem including Fedora and Centos and include opportunities
to engage with SQL databases, web servers, version control systems and single
board computer systems including Raspberry Pi and Arduino. We also architect
and maintain mid-level HPC systems and access platforms.
We are seeking someone who is comfortable working in a command line
environment and can educate themselves and stay up to date with new software
and IT systems.
Key tasks of the role include:
• Collaborating with IT colleagues to implement and manage innovative, future
focussed and scalable research/teaching infrastructure services and systems.
• Advising, configuring, and supporting research data storage, transfer, and
exploitation solutions to support researchers in achieving their research
• Undertaking configurations, installations, upgrades, decommissioning,
testing, maintenance and administration of servers, operating systems,
networks, associated layered software technologies and related products hosted
by the research/teaching discipline/portfolio.
• Providing level 2 and some level 3 support and troubleshooting to
researchers, including postgraduate students and/or teaching staff to minimise
user/system down time.
• Providing consultation and advice to researchers and teachers outlining
suitable available IT services, infrastructure and tools and help provision
You will work collaboratively with academic departments and the wider ITS
teams to help understand where existing services can be leveraged and identify
opportunities to develop new services that will benefit the University of
Your skills and experience/Kā pūkeka me kā wheako
The ideal candidate will be self-motivated, detail orientated, and able to dig
down into the depths of complex problems while maintaining awareness of the IT
environment. You will work with a wide team spread across a number of
University Departments and directly engage with research groups.
Previous experience working with and supporting software on research compute
platforms in the areas of bioinformatics, data science and biostatistics would
Successful candidates will also have:
• Previous experience in a medium sized environment supporting linux server
operating systems, including installation, configuration, troubleshooting and
• Experience with and knowledge of infrastructural systems including SAN's,
scripting languages, algorithms and research and teaching computing
• Knowledge of system and directory security (e.g., intrusion detection
systems); data backup/recovery; and disaster recovery processes.
• Knowledge of programming/command scripting languages such as Powershell,
Python, PERL, PHP, .NET, shell scripting.
This is a permanent, full-time (37.5 hours week) position.
For further information, please contact Darren Hart via the contact details
To submit your application (including CV and cover letter), please click the
apply button. Applications quoting reference number 2201695 will close on
Monday, 26 September 2022.
Contact: Darren Hart +64 3 479 4965
Position details: Job Description
Further Information: Department Website
Create an email with a link to this vacancy: Create email
Location: About Dunedin
Salary Level and Range The University is offering a remuneration level
commensurate with the responsibilities of the position.
Teaching and Learning Facilities
Information and Communications Technology