Part-time (21.6 hours per week), Continuing position
Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, and hybrid ways of working
About You As the Engagement and Experience Officer, you will be responsible for supporting and promoting a range of innovative student experience programs delivered overseas, on campus, on country and online. These programs are designed to inspire our commitment to equip all student with the cultural intelligence required to tackle the global challenges of the 21st century. This will be achieved through providing efficient and effective day-to-day administrative, systems, communications and student engagement support to coordinators and managers.
To be successful in this position, you will have as a minimum:
Experience in a customer service environment role handling administrative tasks, preferably in an education environment.
Demonstrated experience supporting promotional activities and events for students.
Demonstrated excellent interpersonal and communication skills including public speaking, the ability to communicate clearly, effectively and sensitively in cross cultural contexts, ability to negotiate and resolve problems.
Demonstrated organisational and time management skills including ability to work under pressure, manage competing priorities to complete tasks in a timely manner with attention to detail and accuracy.
Technical knowledge to be able to use relevant software and systems, and a basic understanding in analysing data
Proficiency with Microsoft Office suite such as Word and Excel
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University's strategies related to RMIT's academic programs and the RMIT student experience.
The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.
The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ' link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Wendy Young via email [email protected]
Position Description: Engagement and Experience Officer
15 Dec 2023 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https: // www. rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.