Endoscopy Associate Operations Manager

University Hospital Southampton NHS Foundation Trust
November 28, 2022
Offerd Salary:£41,659 - £47,672
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A
Endoscopy Associate Operations Manager NHS AfC: Band 7

Main area



NHS AfC: Band 7




Full time - 37.5 hours per week

Job ref



University Hospital Southampton




£41,659 - £47,672 PA

Salary period



28/11/2022 23:59

Interview date

Job overview

The University Hospital Southampton NHS Foundation Trust (UHS) has a unique and exciting opportunity for a Band 7 Associate operations manager (AOM) to join the Endoscopy team at UHS.

We are looking for a motivated and passionate person, with experience in Endoscopy or operational management to join our team in this role.


This is a fantastic opportunity to join a fully JAG accredited Endoscopy department as the AOM to support the service in local and national service development opportunities. Our Endoscopy service runs 7 Endoscopy suites daily including some weekend lists, offering therapeutic and diagnostic procedures.

The service is always expanding, and more complex therapies are being brought to the service to offer patients an alternative to other more invasive procedures.

The role will support UHS Endoscopy in leading and managing the admin team, ensuring adherence to local and national targets, leading on JAG accreditation and other roles detailed in the JD

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Working for our organisation

What we can offer you

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities


As the AOM, you will work closely with the multidisciplinary team, key stakeholders and wider services.

You will work alongside the band 8 Service manager, the nursing team leads, the matrons and CGM as well as the clinical lead to identify areas for growth and development, to establish, develop and support pathway development within the department whilst continuing to ensure the effective capacity utilization of the department day to day supporting the wider clinical and admin teams.

You will work alongside the teams to support delivery of wider departmental operational plans to help take the service forward as a team.

WHAT WE'RE LOOKING FOR The successful candidate will need to have clear experience in an operations role preferably an established background of Endoscopy or similar wide MDT style service.

You will be an enthusiastic, organized and self-motivated person who aspires to deliver high standards of care and supporting others in their development.

You will need to have an excellent level of written and verbal communication skills. Good IT skills, telephone skills and the ability to project manage and problem solve to are also vital.

If you have a positive attitude, enthusiasm and flexibility and a desire to work as part of a nationally accredited and ever-growing forward-thinking team then we would like you to be part of our team.

We can offer you excellent opportunities to network professional boundaries and will support your professional and personal development.

Additional information

Interviews will be held on Thursday, 1st December 2022

Should you have any queries, please use the contact details below to get in touch.

Person specification Qualifications / training required Essential criteria
  • First degree or can demonstrate equivalent experience
  • Leadership Training
  • Management Training
  • Previous or relevant experience necessary Essential criteria
  • Experience to demonstrate capability and capacity for management of health services
  • Staff and resource management experience
  • Able to facilitate and implement policy, guidelines and projects from initiation to competition
  • Significant experience of managing targets including RTT, cancer and diagnostics
  • Desirable criteria
  • Budget management experience
  • Familiarity with Trust IT systems
  • Aptitudes and skills required Essential criteria
  • Excellent interpersonal and leadership skills
  • Ability to communicate Care Group vision to staff and manage change effectively
  • Excellent communication and negotiating skills
  • Ability to analyse problems and to develop practical workable solutions to address them
  • Ability to deliver deadlines within resources
  • Ability to prioritise and deliver agreed objectives within tight deadlines
  • Ability to interpret/analyse information and produce clear concise reports at a Care Group level
  • Ability to demonstrate a good understanding of the changing NHS environment
  • Ability to lead, motivate, delegate and to be a team player
  • Articulate with highly developed communication skills with the ability to network and build relationships at all levels, including interpersonal skills, liaison and negotiation skills
  • Excellent writing and presentation skills
  • Desirable criteria
  • Experience of using Trust information software, particularly Business Objects and Casemix
  • Good information analysis skills and IT literacy (MS Office)
  • Special requirements of the post Essential criteria
  • Ability to develop and maintain collaborative working relationships
  • Ability to remain calm and professional at all times
  • Reliable and dependable self-motivator
  • Values and behaviours Essential criteria
  • Patients First
  • Always Improving
  • Working Together
  • Outside Interests Essential criteria
  • Evidence of interests / activities that demonstrate teamwork and leadership skills
  • Demonstrate ability to maintain personal and professional boundaries
  • Demonstrates good work / life balance
  • Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

    For more information about our Trust

    Head to our careers portal thinkuhs.co.uk where you'll find information about:

    - Our values and vision - Our services and teams - Benefits we offer our staff - UK professional body registration - Information about our city - Relocating to Southampton - Our fantastic staff and their work

    To find out what our staff think about working here, you may also wish to look at our most recent friends and family test and NHS staff survey results, or our latest CQC report.

    Getting to work - our travel promise

    Getting to work should be as easy as possible and that's why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility. Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

    Our commitment to equality

    Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

    UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

    How and why we use your information

    The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

    The European General Data Protection Regulations enhances individuals' rights and safeguards all of their data in place under the DPA. Please click here to see how and why we store your information.

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    Employer certification / accreditation badges Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Documents to download
  • Job Description (PDF, 144.7KB)
  • Personal Specification (PDF, 159.3KB)
  • Apply online now

    Further details / informal visits contact


    Alex Goddard

    Job title

    Endoscopy Service Manager

    Email address

    If you have problems applying, contact


     If you have problems with the

    online application form please contact Recruitment Support Services Open Monday to Friday 08:30am to 5:30pm


     01629 690826

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