Position Title Employment Coordinator, Department of Human and Community Renewal
Category Administrative Position Number A99560 Posting Number S0001020 Location Chicago Open Date 02/13/2023 Close Date Open Until Filled? Yes Job Type Full-Time Working Hours Position Summary
The Reentry Support Institute, founded in 1989, works to interrupt the cycle of recidivism by improving the quality of life of ex-offenders returning to Chicago and surrounding counties through programming designed to provide support and individualized attention during the critical reentry process. Since 2007, the Reentry Support Institute has offered the Life Skills Reentry Program which provides case management, personal development activities, job readiness training, and referrals for continuing education as well as other reentry services.
The Employment Coordinator is responsible for working directly with participants entering & continuing with the program, including job readiness training, assisting participants with a variety of employment related activities, as well as assisting the Workforce Development Manager with employment program administration.
Please Note: Participants are returning citizens from various socioeconomic and education backgrounds that are not enrolled at Roosevelt University. A majority of this position's work is based on social service activity with an emphasis on individualized care.
This is a full-time, at-will, non-exempt, administrative position that reports to the Workforce Development Manager in the Reentry Support Institute within the College of Arts and Sciences at Roosevelt University. The 37.5-hour work week schedule is Monday through Friday from 8:00am – 4:00pm with a 30-minute unpaid meal break.
COVID -19 Vaccination Policy: Roosevelt University requires all new hires to be compliant with our COVID-19 vaccination policy, found at the COVID-19 website. Documentation will be required should an offer of employment be made.
Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Shana Ware. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, 204A. She can be reached at (312) 341-3761 or [email protected] Do not contact this email address for inquiries about your job application; if you have questions, you may email [email protected]
Knowledge, Skills and Abilities Required
A High School Diploma.
Professional experience in an administrative or customer service role which included primarily in-person interaction with participants.
Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail.
Ability to adapt facilitation and communication styles to assist individuals of all education levels and backgrounds.
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
Ability to demonstrate a commitment to service excellence by embodying Roosevelt's core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.
A positive and professional demeanor is a must.
Demonstrated proficiency in Microsoft Office Suite including Word, Excel, Outlook as well as Google products including Gmail, Google Search, Google Meet, and Google Classroom.
Years of Experience Required 0-2 Required Education High School/GED Certification/Licensure Required
Please refer to knowledge, skills, and abilities required.
2 years of professional experience in an administrative or customer service role which included primarily in-person interaction with participants.
Experience working with formerly incarcerated individuals in educational or career development programing.
Office equipment (desktop computer, copier/ multi-function device, fax and telephone).
Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently. Bending, stooping, lifting, pushing and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition.
Priority Application Instructions Departmental Contact Information
Essential Job Functions
Duty and Responsibility
Assist PCD Specialist during the second week of each class with resume preparation, resume writing, basic computer assistance, application instruction, interview preparation, and mock interviewing.
Provide one-on-one job counseling to new and returning participants which includes, but is not limited to assisting with job searches and job applications, providing job leads and/or job training opportunities, providing information on job fairs or hiring events, and long-term career coaching as needed.
Work with the PCD Specialist on researching and implementing new techniques for job readiness lessons, activities, and techniques to met the everchanging demands of today's job market.
Percentage Of Time 60 Duty and Responsibility
Employment Program Administration
Manage CTA Ventra and Pace disbursements for job interviews and verified employment including necessary paperwork, data entry, and filing.
Confirm, maintain, and update participant employment and job retention including follow-up contact via in-person meetings, phone calls, or emails for 30-, 60-, 90-, 160-, and 360-day retention check-ins.
Ensure accuracy and timeliness of data entry and reporting.
Work directly with the Workforce Development Manager on effective coaching techniques, strategies to increase participant retention rates, and create effective presentation materials about the program for employers.
Percentage Of Time 30 Duty and Responsibility
Percentage Of Time 10Posting Specific Questions
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