Donor Relations Officer

University of Melbourne
November 20, 2023
Offerd Salary:$92,749 – $100,398
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Donor Relations Officer

Job no: 0052859 Location: Parkville Role type: Full-time; Continuing Department: Advancement Salary: UOM 6 – $92,749 – $100,398 p.a. plus 17% super

  • Join a vibrant, diverse and dynamic Advancement team with room for growth
  • Make a meaningful impact to the engagement of donors at the University
  • Salary packing, 17% super, benefits, and a flexible hybrid work environment!
  • About the Role You will get the chance to make a meaningful impact on the philanthropic aspect of the University of Melbourne. You'll support the development and delivery of communications, programs and activities that nurture meaningful forms of engagement that result in donor loyalty and retention, strengthening relationships between the University and its Leadership Giving and Engagement donors, including those who support Regular Giving initiatives such as the university wide annual appeals.

    You'll join a dynamic team, responsible for a pan-University service model for donor engagement across the pillars of gift acknowledgement, recognition, engagement, and impact communications and reporting, to enable an outstanding and consistent experience for all philanthropic supporters of the University. This role also contributes to the Donor Relations team's objectives to enhance the donor experience, increase donor retention and support pipeline development through the abovementioned activities.

    Responsibilities include:

  • As part of the Alumni and Donor Relations Centre of Excellence, assist with the implementation of the University's donor relations strategy.
  • Prepare personalised and cohort-based impact reports, acknowledgment letters, emails and phone calls to thank Regular and Leadership Giving donors in a timely and donor-centered manner.
  • In collaboration with Communications and Marketing, deliver impact reporting and engagement following each of the University's main fundraising appeals.
  • Deliver a suite of staff giving stewardship and engagement activities.
  • Who we are looking for You will have strong interpersonal and communication skills, bringing an optimistic, can-do approach to all your tasks and responsibilities with the ability to build and maintain positive relationships with both internal and external stakeholders. Your ability to prioritise allows you to meet competing deadlines and achieve goals and objectives in a collaborative manner across a large organisation. Your high-level attention to detail also ensures you deliver consistent and accurate work.

    You will also have:

  • An appropriate tertiary qualification with relevant fundraising, donor relations or customer service experience, or an equivalent combination of relevant experience and/or education/training as per the current Enterprise Agreement classifications
  • Skills in manipulating and analysing data as it relates to the delivery of donor, customer or membership programs and activities.
  • Experience in the delivery of events.
  • Proficiency in a range of computer applications, including the Microsoft Office suite and complex CRMs.
  • For further information regarding responsibilities and requirements please refer to the attached PD.

    To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

    This role requires current valid work rights for Australia.

    Your new team – “ Advancement” The Advancement Office aims to facilitate the establishment and maintenance of mutually beneficial relationships between the University and its alumni, friends and benefactors. It is responsible for the management of programs relating to alumni and benefactors and provides services to and works collaboratively with faculties and other central administration areas.

    What we offer you! In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

    The University of Melbourne

    We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

    Be yourself The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

    We are dedicated to ensuring barrier-free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments to the recruitment process, please contact the email address listed at the bottom of the page.

    Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

    For further information, including our 2023-2027 Indigenous strategy please visit -https: //

    Join Us! If you feel this role is right for you, please apply with the following documents:

  • Resume
  • Cover Letter outlining your interest and experience
  • Please note that you are not required to respond to the selection criteria in the Position Description.

    If you have any questions regarding the recruitment process, please feel free to contact the Professional Talent Acquisition Team via email at Professional- [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application with this email address.

    Applications close: Monday 20th of November 2023 11:55 PM Australian Eastern Daylight Time (AEDT)

    Position Description: 0052859 - Donor Relations Officer (Leadership & Regular Giving).docx

    Advertised: 06 Nov 2023 12:05 AM AUS Eastern Daylight Time

    Applications close: 20 Nov 2023 11:55 PM AUS Eastern Daylight Time

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