Donor Relations Officer

University of Melbourne
December 06, 2022
Offerd Salary:$89,182– $96,536
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A
Donor Relations Officer

Job no: 0055935 Location: Parkville Role type: Full time; Continuing Department/School: Advancement Salary: UOM 6 – $89,182– $96,536 p.a. plus 17% super (pro rata for part- time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About - Advancement The Advancement Office aims to facilitate the establishment and maintenance of mutually beneficial relationships between the University and its alumni, friends and donors. It is responsible for the management of programs relating to alumni and donors and provides services to and works collaboratively with faculties and other central administration areas.

About the Role As the Donor Relations Officer, you will support the Donor Relations Manager to develop and deliver communications, programs and activities that nurture meaningful forms of engagement that result in donor loyalty and retention, strengthening relationships between the University and its donors. Your role will also support the Donor Relations Manager with operational planning and customer service tasks.

Responsibilities include:

  • Prepare high-quality and high-impact donor communications, including gift acknowledgment letters from Faculty and University leadership, donor impact reports to connect supporters with the impact of their giving, ad hoc donor correspondence, and event materials

  • Track, deliver and monitor stewardship requirements for unsolicited / donor-directed gifts to the University

  • Support the Donor Relations Manager in the delivery of bespoke engagement plans and meaningful experiences for the University's most significant donors

  • Monitor Donor Relations email enquiries and respond / triage where required, providing a high level of customer service

  • About You To be successful in this role, you will be a strong dedicated team player who will consecutively demonstrate flexibility, adaptability, and reliability as well as enthusiasm and positivity. You will have advanced written communications skills with a high level of accuracy and attention to detail. You will be able to work independently and/or in a team and are responsible for your own time management and prioritisation of tasks to ensure that deadlines are met. You will have the ability to professionally build rapport and maintain long lasting relationships with various stakeholders from all diverse backgrounds throughout your workplace.

    You will also have:

  • Undergraduate qualifications in a relevant discipline and/or an equivalent mix of education and relevant fundraising, donor relations or customer service experience or an equivalent combination of relevant experience and education/training as per the current Enterprise Agreement classifications

  • Skills in project and program management, including a demonstrated capacity to deliver projects and programs within time and on budget

  • Skills in manipulating and analysing data as it relates to the delivery of donor programs and activities

  • Proficiency in a range of computer applications, including the Microsoft Office suite and complex CRMs

  • To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

    Please note: To be considered for this role you must have current valid work rights for Australia.

    About the University The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

    Benefits of Working with Us In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

  • Flexible working arrangements, generous personal, parental and cultural leave

  • Competitive remuneration, 17% super, salary packaging and leave loading

  • Free and subsidised health and wellbeing services, and access to fitness and cultural clubs

  • Discounts on a wide range of products and services including Myki cards and Qantas Club

  • Career development opportunities and 25% off graduate courses for staff and their immediate families

  • To find out more, visit https: //

    Be Yourself We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

    Join Us! If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the Position Description.

    We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at


    Advertised: 22 Nov 2022 12:05 AM AUS Eastern Daylight Time

    Applications close: 06 Dec 2022 11:55 PM AUS Eastern Daylight Time

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