Directorate Support Administrator

We are seeking an Administrator to support our professional teams within the Student and Library Services Directorate. The successful candidate will need to work flexibly across several teams providing administrative support (Academic Skills, Languages, Accessibility, Non-Medical Helper and Academic Liaison teams), but the focus will be on supporting the Non-Medical Helper and Accessibility teams.

The Non-Medical Helper team provides specialist support for students with disabilities and the successful candidate will be the first point of contact for responding to team queries and will be responsible for the creation of support cases and a range of administrative duties using our Customer Relationship Management (CRM) system and Electronic Timesheet system. They will also be responsible for running payroll, invoicing, preparing for audits and providing proactive outreach to encourage students to engage in their support.

As an employer of choice we can offer the successful candidate for this role a range of benefits, including:

- Employer Pension Contribution up to 10%.

- 26 days + 8 days bank holiday.

- Life Assurance

- Subsidised Gym Membership

- Enhanced Maternity/Paternity Pay

- Perkbox

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.

Reporting to Accessibility Project Manager, the successful candidate will be a highly organised individual able to work flexibly, be self-motivated and be able to prioritise work in a busy environment. You will need to be able to work accurately to deadlines and be able to communicate effectively in person, on the telephone and online. You will also need to be proficient and confident in using a range of IT systems and software. Alongside these key skills, teamwork is vital in this role as well as a friendly and personable approach.

Further details on the skills/experience required for this role are on the full job description above.

This post is offered as a permanent, full-time, 37.5 hour a week contract working across Monday-Friday.

If you are looking to have an informal discussion about the vacancy ahead of applying please email [email protected]

The closing date for this position is Sunday 05 February 2023.

Falmouth Exeter Plus is the service delivery partner of Falmouth University and the University of Exeter. We deliver shared services and facilities for both partners in Cornwall underpinned by close collaboration with Students Union, the combined students' union for Falmouth and UoE, to ensure that the interests of students and staff are at the heart of everything we do. Both institutions are expanding their teaching and research operations in Cornwall at a pace. It is, therefore, a fast-moving environment where agility and a positive approach to change and enhancement are critical, our purpose or mission is 'to deliver world-class shared professional services to help its university partners to achieve their global ambitions.

Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.