UNT System Overview
Welcome to the University of North Texas System. UNT System includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.
Posting Title Director, Student Accounting Department UNT-Student Accounting-150300 Job Location Denton Full Time/Part Time Full-Time Retirement Eligibility TRS Eligible Additional Retirement Information
For more information on retirement plan options, please visit https: // hr.untsystem.edu/benefits/retirement-plans/index.php.
Salary Information Commensurate with experience Department Summary
Student Accounting is deeply committed to delivering the highest quality of innovative student account and financial services to the UNT community, helping ensure UNT's enrollment and financial success. Our team is responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veterans educational benefits, third-party sponsorships, tuition benefit programs, refunds, departmental deposit and financial services, and tax reporting.
The Director, Student Accounting is responsible for providing strategic management and operational oversight of all student accounts receivable, application of financial aid/scholarship disbursements to student accounts, refunding/federal cash management compliance, tax reporting, sponsored billing, waiver/exemption, and university ID card services within Student Accounting.
The Director, Student Accounting plays a key role in ensuring over $500M (annually) in financial functions within their scope of control are executed accurately, efficiently, and in a compliant manner in order to enhance services provided to students, campus partners, and the university. The position will be responsible for highly complex processes that have significant financial impacts to all students, divisions, departments, and the university as a whole. The position reports to the Assistant Vice President, Student Accounting.
Additional Posting Details
Bachelor's Degree in related field and seven years of closely related professional experience; or any equivalent combination of education, training, and experience.
Knowledge, Skills and Abilities
• Knowledge of effective managerial methods and techniques and how to establish and maintain an effective workforce. • Ability to plan, assign and supervise the work of subordinates. • Extensive knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate). • Extensive knowledge of Texas rules and regulations related to functional area (or ability to rapidly assimilate). • Ability to plan and conceptualize and make sound business decisions. • Must exercise considerable independent and professional judgment in matters of significance. • Strong presentation skills. • Strong problem solving skills. • Strong critical thinking skills. • Strong planning and project management skills. • Ability to communicate effectively with diverse populations verbally and in writing. • Ability to develop and maintain effective working relationships. • Ability to work independently. • Knowledge of safety and security precautions appropriate to work performed.
A preferred candidate will have prior higher education experience in a student accounting/bursar's office or experience working with large-scale financial transactions in a higher education, financial, or audit environment. An optimal candidate will have extensive knowledge of University or higher education laws (federal/state), regulations, and policies/procedures related to student accounting (tuition, aid disbursement/refunding, payment, tax reporting processes). In addition, a preferred candidate will have experience leading process improvement initiatives across teams to improve service delivery.
Required License / Registration / Certification Work Schedule
Monday-Friday 8am-5pm, with overtime as needed
Driving University Vehicle No Security Sensitive This is a security sensitive position. EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Dir, Student Accounting Physical Requirements Carrying, Kneeling, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Talk or Hear, Ability to communicate, Lifting or moving up to 75 pounds
Provide management and leadership in the operation of over $500M in various student accounts receivable functions each year, including internal/external collections, posting financial aid/scholarship disbursements, refunding, tax reporting, sponsored billing, waiver/exemptions, tuition benefits, veteran financials, and university ID cards.
Serves as the director for the Student Accounts/Refunds/Tax, Sponsored Billing/Waivers/Exemptions/Benefits, and Collections/University ID Card groups within Student Accounting. Provide strategic leadership, guidance, and prioritization for the work of multiple individuals in the Assistant/Associate Director, Student Accounting position.
Manages the overall planning, design, execution, and compliance monitoring for the university-wide student accounts receivable processes, internal/external collections, state warrant holds/attorney general actions, and the determination of bad debt expense for items deemed as uncollectible based on Texas Education Code, Texas Administrative Code, and UNT System policies and procedures.
Provides strategic oversight and leadership for all student collection services. Manages contractual relationships with external collection agencies throughout the year. Develops collection metrics to ensure compliance, agency performance, and alignment with institutional need and contract agreements.
Provides strategic leadership in the effective and innovative operation of Third-Party Sponsored Billing, Waivers, Exemptions, Tuition Benefits, and Veteran Financials. Manages a diverse portfolio of external sponsor agencies, internal benefit programs (ETB/TBP), and federal/state benefits. Designs programs, policies, and framework for managing these programs effectively while leveraging technology solutions to enhance processing, compliance, and reporting capabilities. Ensures invoicing, collection of third-party payments, and processing of credit balances is managed effectively and efficiently.
Implements and maintains an effective University ID Card operation for students, faculty, staff, and guests. Designs ID card services and strategies for crucial university services during Orientation, Move-In Weekend, etc. Ensures ID Card operations drive the university forward into an electronic access model, through use of TruCredential and the Classroom eLock Technology.
Manages contracts, services, and compliance for all third-party refunding applications and bank integrations to ensure vendors provide compliant, financially responsible, and student friendly mechanisms to deliver over $80M in refunds each year. Oversees the compliance functions used to meet the requirements set forth by the Federal Cash Management Regulations issued by the U.S. Department of Education (34 CFR 668).
Serves as a member of the Student Accounting senior leadership team and a leader of multiple teams within the department, representing the department and its leadership in all interactions. Works collaboratively with other leaders to ensure department and university goals are achieved.
Effectively provides professional guidance and coaching to team members, including those in a management role, to promote understanding and connectedness between team/department functions and the success of the university as a whole. Remains focused on the impact of the position as a senior leader within the department with the ability to directly or indirectly influence the actions of team members. Ensures actions taken provide a positive example for others to emulate.
Develop metrics, dashboards, data feeds, and tracking mechanisms across portfolio of services rendered by direct-report teams to surface clear, actionable data which can be used to drive performance, aid in decisions, and design programs that enable student and university financial success. Serves as a lead subject matter expert for the functional and data processes for direct-report teams, while working collaboratively with other teams and campus partners to identify integrations with other systems and business processes.
Champion opportunities to improve financial processes, student experiences, and employee engagement through process reviews, continuous feedback, and cross-functional collaboration with Student Accounting team members as well as campus partners. Presents to large and small audiences regarding Student Accounting services, programs, and projects.
Participates in the development of department operating and auxiliary budgets (Student Accounting/ID Cards), including revenue projections, payroll planning/expenditures, equipment maintenance/replacement, etc.
Manages a complex workload (self + teams) involving competing deadlines, large and small scale projects, and necessary risk assessments to ensure department and university success. Demonstrates initiative by taking action to provide service within scope of position and actively seeks additional assignments to enhance and optimize financial services offered to students.
Collaborate with the AVP, Student Accounting to actively support initiatives to engage all employees in the workplace. Provides timely communication to team members. Takes actions to demonstrate care for team members and to communicate their value as part of the team. Recognizes and promotes accomplishments of team members.
Fosters an environment of inclusion and respect for others. Promotes a positive work environment for all team members. Projects compassion, flexibility, open-mindedness, and kindness in all interactions with students, team members, and campus partners.
Demonstrates a commitment to the mission and vision of Student Accounting and the Division of Enrollment. Serves as an example of positive engagement in the department through active participation in meetings, within committees, and by assisting others.
Responsible for delivering exceptional customer service to all internal and external customers. Maintains positive interactions with others. Provides professional, clear and accurate verbal and written communication. Resolves customers issues, offers alternatives or solutions, involving campus partners as needed.Partners with the AVP, Student Accounting to manage cross- departmental opportunities/issues.
Posting Detail InformationPosting Number S6339P
Position End Date (if temporary) Special Instructions to Applicants Quicklink for Posting https: // jobs.untsystem.edu/postings/72201Supplemental Questions
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