Director of Student Success and Advising
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and Responsibilities" section of the posting in the “Employment” section
of the application. We evaluate your experience based on this information.
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full time employment (full time is 40 or more hours per week).
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Posting Details
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Position Information
Job Title Director of Student Success and Advising
Posting Number F005517
Position Status Full Time
Assignment Length This field only applies to Faculty
Grant Funded No
Category APT
Class Code 12
Pay Rate Commensurate with education and experience
Location Southeast
Department SE Counseling & Testing
Job Summary
Reporting to the Vice President of Student Affairs, the Director of Student
Success and Advising is responsible for leading staff and sustaining a
student-ready culture that promotes collaboration, innovation, excellence, and
integrity in student development, enrollment management, academic advising,
and campus engagement. In collaboration with the Vice President of Student
Affairs, the Director provides vision, leadership, and strategic direction for
student support services as well as promotes initiatives that enable the
delivery of effective and quality service to students.
Primary Duties and Responsibilities
Essential Performance Requirements
Assists and advises the Vice President of Student Affairs regarding
students, personnel, or resource management concerns in a timely manner,
while also being responsible for the strategic planning and operational
management of offices and staff within the department
Oversees the operation and delivery of student success programs and
activities to include academic advising
Provides interpretation, oversight, and guidance in implementing student
support programs to ensure compliance with internal and external
regulations
Collaborates with academic support services, faculty, academic leadership,
and campus leadership to develop strategies that demonstrate an inclusive
and equitable learning community for all special populations to positively
impact enrollment, retention, completion, and increase student
satisfaction
Establishes, monitors, and reports on measurable outcomes of student
support activities and early and targeted interventions and remediation
initiatives
Coordinates efforts with Academic Affairs to monitor the utilization of
academic support services and resources
Manages departmental budgets and institutional effectiveness plans
Serves on CARE Team, the college behavior intervention team
Provides leadership in emergency and crisis situations, including
communications to senior and executive level staff.
Provides leadership and guidance in the analysis, creation, and
interpretation of student policies and procedures; reviews and recommends
policies and procedures in adherence with State and Federal law
Evaluates emerging assistive technologies and trains and develops the team
as appropriate
General Supervision and Management
Manages department budget, student learning assessment, advising, student
success, and enrollment management activities; recommends staff
appointment, professional development, and evaluation in adherence to
college policy and procedures.
Provides leadership, supervision, and evaluation for assigned
administrative and professional-level direct reports; develops and
implements training and training materials; provides guidance and support
concerning personal and professional development
Service Excellence
Participates on behalf of the College in external community organizations
and associations as assigned to support the essential performance
requirements
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through Tarrant County College (TCC)
Supports the values of the College: diversity, teaching excellence,
student success, innovation, creativity, and service to the College
Supports the mission, values, goals, and principles of the College
Supervision
Works under the general supervision of the Vice President of Student Affairs
Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
Master's Degree
Five (5) years' working experience related to the Essential Performance
Requirements
Three (3) years' experience supervising (e.g., managing, evaluating the
performance of others; leading projects or processes)
Preferred Qualifications
Doctoral degree
Experience in human relations
Experience with retention programs at the college or university level
Knowledge, Skills and Abilities
Knowledge of theories of student development, student engagement, student
success and career development
Knowledge of current practices in student affairs and higher education to
include proper methods and resources for compliance, disabilities covered
under ADA, student disciplinary actions and the Family Educational Rights
and Privacy Act (FERPA)
Knowledge of strategic enrollment management principles and best practices
in student affairs
Skilled in excellent customer service and interpersonal relationships with
diverse populations
Skilled in using computer applications and enterprise systems, including
the Microsoft Office suite
Ability to work effectively in a collaborative environment and a setting
that is diverse and urban
Ability to think critically to effectively solve and communicate problems
in a fast-paced environment where the demands for work are varied, and
unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy,
procedure, practice, and existing regulations
Ability to delegate work appropriately to faculty and staff to meet
College and campus deliverables
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
Posted 05/05/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Michael DuPont
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Unofficial Transcripts
Optional Documents
Cover Letter
Certification / License
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of working experience do you have related to the Essential Performance Requirements?
None
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How many years of experience do you have supervising (e.g., managing, evaluating the performance of others; leading projects or processes)?
None
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
How many years of experience in human relations do you have?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
How many years of experience do you have with retention programs at the college or university level?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
