Director of Student Conduct and Residence Life
Department: Dean of Students Office
Location: Joplin, MO
General Statement of Job
The Director of Student Conduct and Residence Life is responsible for the
administration of the University's Student Conduct Program and oversees the
total operation of all University Residence Halls including the Student Life
Specific Duties and Responsibilities
Support department, division and university strategic planning
initiatives, mission, vision, and educational priority.
Provides leadership, administration, and training related to student
conduct and residence life and the wide range of student activities that
promote student rights and responsibilities.
Maintains a close working relationship with all areas of the University,
with special emphasis on the following offices: Dean of Students, Student
Services areas, University Police, Business Office, Physical Plant, Food
Services, Admissions, Athletics, College Deans, Counseling Services, and
Student Engagement areas.
Responsible for the creation and annual review of policies, implementation
of policies and programs initiated by the University, management of
departmental and campus training and operational manuals relating to
student conduct and residence life, and maintenance of administrative and
informational records, including the MSSU Student Handbook.
Serves as the primary student conduct officer for the University and
coordinates all student conduct functions within the scope of the MSSU
Student Handbook, including but not limited to, preparation and compliance
with student conduct policies, violations, and sanctions, and works with
the Student Conduct Review Committee.
Facilitates the reporting of student conduct complaints by individuals,
departments, and organizations, conducts preliminary investigations into
student conduct as appropriate by interviewing students and other
witnesses, and organizes conduct hearings to resolve student conduct
cases, maintain appropriate records, monitor sanctions, and follow-up with
complainants when necessary.
Ensures student conduct proceedings are properly administered by
overseeing the preparation of all notifications and documentation for
hearing boards, scheduling a date, time, and location for hearings,
notifying all participants and witnesses required for hearings, reviewing
all physical and/or documentary evidence submitted to hearing
boards, and conducting pre-hearing meetings with students who chose to have a
hearing. Ensures that members of hearing boards are recruited and equipped to
discharge their duties as board members by preparing and implementing an
annual training program for members of University hearing boards (faculty,
students, and staff) as appropriate.
Collaborate with University personnel to develop classroom management
policies and training for faculty on legal issues related to classroom
In accordance with University policy and applicable laws, supervise,
evaluate, hire, direct, rewards, disciplines, and resolves problems with
personnel employed in the residence hall facilities; provides
vision/direction, support, and accountability for the administrative,
student well-being and safety, student community and development,
facilities, and continuous improvement duties of the residence life staff.
Performs leadership development by working with Resident Directors in the
selection, training, and evaluation of all residence life personnel.
Initiates and conducts group conferences to plan and discuss programs and
policies related to assignment of quarters, social and recreational
activities, and residence hall living.
Manages offices and residence hall tasks including such areas as control
of keys, inventory of furniture, purchasing, etc. (Student Life Center,
Blaine Hall, McCormick Hall, East Hall, Quads, and Lion Village.)
Serve as the Chair of the Behavioral Intervention Team (BIT), providing
support for meeting management, case tracking and response, as needed.
Collaborates with the Early Alert team and support behavior related Early
Maintain contact with faculty and staff members regarding students who
have been referred to conduct or BIT by tracking notes in the Student
Management System and following up in person, by phone, or electronic
Coordinates and oversees management of the early alert management response
system including tracking trends, data collection, measuring effectiveness
Serves as a member of the University Title IX team and maintains training
requirements associated with implementing best practices associated with
the federal law.
Serves as an “After Hours” on-call staff member. While on-call, must be
capable of independent thought and action to ensure the safety, security,
and welfare of the student body.
Assists the Division of Academic Affairs in providing an appropriate and
coordinated response from the University to personal and campus
emergencies involving students.
Remains competent and current through self-directed professional reading,
developing professional contacts with colleagues, attending professional
development courses, being aware of applicable local, state, and federal
laws, understanding high impact practices, and attending training and/or
courses as required.
Designs, implements, and evaluates educational programs centered on, but
not limited to, student ethical behavior, student rights and
responsibilities, decision making, risk management (student
organizations, Greek Life, etc.) mediation, civility, community
responsibilities, sexual assault, alcohol education, drug education,
cross-cultural communication, and conflict resolution.
Commits to continuous improvement in student conduct and residence life by
participating in the co-curricular assessment process in the establishment
of student learning outcomes and the assessment of such goals.
Serves as a liaison between Student Conduct and appropriate offices or
community agencies, including serving on the Partners in Prevention
(PIP) committee. Actively participants in and supports the prevention
efforts and educational programming offered by applicable University
Serve on departmental, divisional, and University committees; represents
the department at campus presentations.
Performs other related duties as required or assigned.
Education, Experience, and Licenses
Knowledge of student development theory and student conduct processes.
Evidence of an effective leadership style.
Familiarity with Title IX, VAWA, Campus SaVE, Family Educational Rights
and Privacy Act (FERPA).
and related federal and state laws.
Experience in presenting educational and training programs.
Strong organizational, interpersonal, writing and speaking skills, and the
ability to communicate effectively within an educational environment.
Willingness to be available for programming and consultation during off
Experience in an educational setting. Specifically, a background
demonstrating success in dealing with students, parents, faculty, and
Capacity to work independently when required, especially in ethically
Experience with committees and teams to achieve complex tasks and
Master's degree preferred. Degree in Student Personnel, Counseling,
Educational Administration or related field is strongly preferred.
At least three years of directly related professional Academic Affairs or
student conduct experience.
Two years' experience as a Resident Director or comparable experience is
preferred; or an equivalent combination of education and experience.
Demonstrated ability to work with individuals from a variety of
backgrounds, including victims of sexual assault, domestic violence, or
other types of trauma.
Demonstrated ability to oversee and manage a caseload in a manner that
ensures the prompt, effective, and equitable conclusion of such matters.
Experience in mediation, conflict resolution, or student conduct.
Experience in higher education.
Experience with student information systems software.
Membership in student conduct associations, i.e. Association for Student
Conduct Administrators, Donald D. Gehring Academy completion, National
Association of Student Personnel Administrators, etc.
Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Knowledge of current student affairs practices, student conduct, due
process procedures, and higher education law.
Ability to resolve conflicts while being fair and consistent with students
especially in matters of discipline.
Knowledge of crisis intervention techniques with the ability to react
calmly and effectively in emergency situations.
Excellent organizational, management, budgetary, and leadership skills are
Demonstrate excellent written, oral, and interpersonal communication
Excellent interpersonal skills and the ability to work collaboratively
with others are required.
The ability to manage and complete tasks in a timely manner and the
ability to maintain accurate records and files is required.
The ability to develop knowledge of, respect for, and skills to engage
with those of other cultures or backgrounds is required.
Ability to read, analyze, and interpret general educational periodicals,
professional journals, university procedures, or university regulations.
Ability to write reports, business correspondence, and procedures manuals.
Ability to effectively present information and respond to questions from
groups of students, staff, faculty, administrators, Board of Regents, and
the general public.
Ability to define problems, establish facts, and draw valid conclusions.
Ability to manage the budget within assigned unit/division.
Purchasing authority up to $5,000 without approval from supervisor.
Ability to use computers for word processing and/or accounting purposes.
Ability to work collaboratively as part of a team environment. Strong
teamwork skills, high level of energy, and ability to work independently.
Ability to manage workload both independently and as a team.
Ability to manage Learning Management Systems such as Blackboard Ultra.
Ability to create and manipulate spreadsheets to create meaningful
Ability to use highly technical computer applications, such as Banner,
Microsoft Office (Word, Excel, Access, PowerPoint), and other web-based
applications to perform office duties.
Ability to read, analyze, and interpret common scientific and technical
journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from students,
employees and faculty, regulatory agencies, or members of the community.
Ability to interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
Ability to maintain highest level of confidentiality in accordance with
the Family Educational Rights and Privacy Act (FERPA).
Ability to be organized, flexible, and manage self, work time, and work
Ability to make ethical decisions in doing what is best for both students
and the University.
Ability to practice high ethical standards, adhere to FERPA standards, and
the practice confidentiality with work-related information including
Requires the ability to make recommendations that impact the budget.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the duties
of this job, the employee is regularly required to sit; use hands to finger,
handle, or feel including the use of a computer keyboard; reach with hands and
arms; and talk or hear including the use of a telephone. The employee is
frequently required to stand; walk; reach with hands and arms; and stoop or
kneel. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job includes close vision, distance
vision, color vision, peripheral vision, depth perception, and ability to
adjust focus. The noise level in the office work environment is usually
moderate with frequent occasions of multiple conversations in process.
Regular office hours as determined by University policy, plus frequent
weekend, and evening hours. Works with a high volume of students. Is expected
to be highly accessible and visible on campus.
NOTICE : The above job profile does not include all essential and
nonessential duties of this job. All employees with disabilities are
encouraged to contact Human Resources to review and discuss the essential and
nonessential functions of the job. An employee with a disability can evaluate
the job in greater detail to determine if she/he can safely perform the
essential function of this job with or without reasonable accommodation.