Position Information
Position Information (Default Section)
EEO Statement
Wright State University, an equal opportunity/affirmative action employer, is
committed to an inclusive environment and strongly encourages applications
from minorities, females, veterans and individuals with disabilities.
Faculty Rank or Job Title Director of Bursar Services
Job Category: Administrative (exempt/non-exempt)
Department Bursar
EEO number: 23P115
Position FTE
100%
Minimum Annual or Hourly Rate $85,502
Salary Band: UC S07
Job Summary/Basic Function:
SUMMARY OF POSITION
Reporting to the Division of Financial Operations, the Director of Bursar
Services will lead/direct billing and accounts receivable, tuition/fee
assessment, and collection of past due AR and student loans. Hire, promote,
evaluate and provide training opportunities for direct reports and staff.
Monitor departmental reconciliations to ensure completion on a timely basis.
In conjunction with the Fiscal Manager, oversee departmental expenditures
while adhering to assigned budget. Review and recommend changes to
policies/procedures, maintain internal controls operations and systems. Manage
departmental year-end closing processes, interacting with auditors and other
vendors as needed.
Minimum Qualifications
Bachelor's degree in Accounting, Finance or related field and 5-7 years of
related experience.
5-7 years of direct supervisory experience managing staff.
5-7 years of experience in accounting, auditing or compliance experience.
Excellent communication skills, written and verbal, with the ability to
clearly communicate issues to all levels of management and interact with
staff and other departments in a positive manner.
Must be highly organized, able to multitask, and be a self-starter who can
work independently with sensitive, confidential information.
Advanced Microsoft Office Skills (Word, PowerPoint, especially Excel).
Demonstrated ability to define problems, accurately manage, analyze and
interpret data and develop solutions.
Requires a business aptitude, math skills and strong work ethic.
Preferred Qualifications
Master's Degree in business discipline.
10+ years of direct supervisory experience managing staff.
CPA, CMA or CTP designation.
Experience with student information/enterprise resource planning systems.
Knowledge/Experience in Federal Title IV Loan Disbursement Regulations.
Knowledge/Experience with Ellucian Banner and TouchNet e-commerce
platform.
Fund accounting experience in a non-profit organization.
Essential Functions and percent of time:
BILLING AND ACCOUNTS RECEIVABLE (30%)
Direct all university accounts receivable billings including student, non-
student, and third-party contracts working with the Operations Manager and
other staff to ensure all critical billing/invoicing timelines are met.
Lead the technical and functional tuition assessment processes working
with the Assistant Director Bursar Services and in collaboration with the
Office of the Registrar, Financial Aid, Institutional Research, Fiscal
Services, General Accounting and Computing and Telecommunication to test
and assess tuition and fees accurately within the Banner Student Financial
module.
Oversee all incoming payments to the University including student, non-
student, and departmental deposits working with the Operations Manager and
Fee Payment and Deposit Coordinator to ensure all payments are applied to
the appropriate account on a timely basis. Oversee the application of late
payment fees and student financial registration holds. Supervise
university write-off of student tuition, fees, housing and related
charges. Monthly, audit and approve student accounts receivable
reconciliations. Disseminates information to staff as needed to apprise of
changes.
Oversee the appropriate disbursement and application of grants,
scholarships and loans to student accounts. Interpret and stay abreast of
all federal and state agency regulations. Develop appropriate processes
and procedures to ensure compliance with external agency regulations
including Title IV refunding requirements.
Oversee the yearly 1098-T process. Ensuring that statements are issued on
or before January 31st each year. Oversee the application of late payment
fees and student financial registration holds. Supervise the write-off of
tuition, fees, housing and related charges.
SYSTEM OVERSIGHT, ANALYSIS & SUPPORT (25%)
Oversee, manage, support and maintain Banner Accounts Receivable and
third-party software including TouchNet used by university staff to
invoice and collect payments for all student tuition and fees including
non-student A/R. Serve as a functional team leader and subject matter
expert for the Office of the Bursar on system implementation projects.
Manage user database for Banner Accounts Receivable and TouchNet. Direct
the scheduling of processes and reports through AppWorx on a daily,
weekly, monthly, semester and annual basis which ensures the timely
production of bills and other notifications. Perform detailed and complex
troubleshooting for problem resolution with systems for students, staff
and external users. Create accounting codes for appropriate distribution
of revenue and expense. Design queries using structured query language
(SQL) utilized for analysis and reconciliation purposes.
STAFF SUPERVISION (20%)
Supervise staff including hiring, training, coaching, evaluating,
improving performance and terminating if necessary. Establish departmental
goals and directs activities of Billing and Accounts Receivable staff.
Provide and support cross-training amongst staff and promote professional
development opportunities. Maintain open communication with staff by
conducting staff meetings. Develop/update policies and procedures related
to Bursar Operations and Accounts Receivable and Collections.
Essential Functions and percent of time (cont'd):
COLLECTION OF DELINQUENT ACCOUNTS RECEIVABLE AND LOANS (15%)
Oversee the collection of delinquent accounts receivable and loans working
with the Student Loan Collection Manager. Review and analyze the monthly
collection activity report which provides information on dollar amounts
collected/recovered by collection staff as well as the State Attorney
General's Office and the University's third-party loan servicer. Work with
Collection Manager to ensure federal loan program default rates are
maintained at or below the maximum threshold. Work annually with the
Collections Manager to determine the appropriate assignment of the Federal
Perkins accounts and other federal loan programs that should be assigned
to either the Dept. of Education or Health and Human Services.
BUSINESS PROCESS AUTOMATION & IMPROVEMENT (10%)
Create, develop and implement new processes to streamline and increase
efficiency and effectiveness. Examples: Automation of the disbursement of
financial aid to students/parents to ensure accuracy and timeliness and
web service used by all departments to invoice non-student customers
guaranteeing uniformity and adherence to university procedures.
Collaborate with IT staff to develop new processes and/or specialized
reports for university offices. Oversee the collection of key performance
indicators for departmental dashboard and benchmarking surveys.
Non-Essential Functions and percent of time:
Working Conditions
Wright State University, an equal opportunity/affirmative action employer, is
committed to an inclusive environment and strongly encourages applications
from minorities, females, veterans and individuals with disabilities.
Work is performed under limited supervision in an office setting with
appropriate climate control. Occasional early morning, evening or weekend work
may be required. Position utilizes memory for details where critical thinking,
adaptability and creative problem solving skills are important.
To preserve the safety and security of the campus community and to maintain
the integrity of university operations, it is the policy of Wright State
University making an employment offer contingent on various background checks,
such as a criminal record, credit history when job related and/or education
verifications. Additionally, an administrative review shall be conducted
whenever the university learns that an employee is charged with or convicted
of a crime (except for minor vehicle violations). Frequently asked questions
related to background checks may be found on the Human resources website at
https:// www. wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-
free. Tobacco use, including the sale, advertising sampling and distribution
of tobacco products and tobacco related items is prohibited in all university
facilities, on all university owned or leased grounds, university owned or
operated residence halls and apartments, and at all university sponsored
events regardless of location. Tobacco use is also prohibited in all
university vehicles or on any equipment owned, leased or operated by Wright
State University. This policy applies to anyone on campus including students,
faculty, staff, visitors, consultants, vendors, patients, volunteers, and
contractor employee.
Special Instructions to Applicants
Posting Date 01/30/2023
First Consideration Date: 02/27/2023
Closing Date
Open Until Filled Yes
Supplemental Questions
Required fields are indicated with an asterisk ().
Wright State University is committed to diversity, equity and inclusion. In a statement of no more than two paragraphs, please explain how your values and experiences will contribute to a culture of equity, inclusion and campus diversity at Wright State University.
(Open Ended Question)
How did you hear about this position at Wright State University? Please check all that apply.
WSU Careers website
Academic Careers
Academic Keys
Chronicle
Diversity in Higher Ed
Diverse Issues in Higher Ed
Facebook
HBCU
Higher Ed Jobs
Inside Higher Ed
LinkedIn
Monster
Other Social Media
Personal referral
Women in Higher Ed
Other
Required Documents
Required Documents
Cover Letter
Resume/CV
Optional Documents
