Apply Financial and Business Services Los Angeles, California
The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the 'Trojan Family," within a vibrant university culture.
The Department of Business Services is seeking a Mailing and Material Management Services Director to join its team. The Mailing and Material Management Services Director manages day-to-day operations of Mailing and Material Management Services (MMMS) business units. Directly or indirectly manages all MMMS staff, and determines organizational structure, reporting relationships, and short- and long-term goals. Designs and maintains MMMS policies, procedures, and performance standards. The MMMS Director will ensure maintenance and optimization of automated and manual equipment, vehicle fleet, and systems required to facilitate operations.
Job Accountabilities:
Directs day-to-day operations of Mailing and Material Management Services (MMMS) business units: mail sortation and distribution, storage management, material management and distribution, retail sales of postal and shipping products, and sustainable management/sales of excess university property. Sets protocol and standards for accounting and customer service and is responsible for operational efficiency and process improvements across the organization.
Responsible for maintenance and optimization of automated and manual equipment, vehicle fleet, and technology, ensuring system currency and efficiency. Develops and manages department budgets and makes resource allocation decisions. Directs the development, marketing, and promotional strategies for MMMS retail and services. Creates innovative business solutions while proactively developing and managing cross-functional relationships to enhance MMMS services.
Responsible for MMMS warehouse operating model design, process flow and capacity. Directs MMMS service delivery, logistics and productivity reporting to reduce the number of touch points for customer mail/materials. Designs short- and long-term strategies and training, ensuring optimal levels of productivity, safety, regulatory compliance, and customer service. Develops and maintains MMMS policies, procedures, and standards. Implements cost-reduction measures service changes, as necessary.
Directly or indirectly manages all MMMS staff and determines organizational structure, reporting relationships and short- and long-term goals based on established service goals. Oversees the performance evaluations process for all MMMS staff, creating avenues for exchanging and analyzing feedback.
Establishes the department's sustainability goals and manages relationships with USC sustainability office and environmental community
Performs other tasks as required
Promotes a professional and positive work environment in alignment with the university's cultural values
Minimum Qualifications:
Bachelor's degree; combined experience/education as substitute for minimum education
7 years of experience
Management experience. Seven years' experience in logistics and material management, with some in a management/leadership role. Demonstrated experience leading an organization in large, complex environments. Exceptional written and oral communication skills and demonstrated attention to detail. Proven success in cross-functional collaborations. Demonstrated interpersonal skills, able to maintain professional demeanor and remain courteous in all interactions.
Preferred Qualifications:
Master's degree
10 years' experience
The annual base salary range for this position is $133,416.42 - $150,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 7 years Minimum Field of Expertise: Extensive knowledge of best practices in the fields of logistics and material management. Experience leading an organization of similar scope and complexity.
REQ20123084 Posted Date: 08/22/2023 Apply