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DHTS SYSTEM ANALYST - Level 2Work Arrangement:
Requisition Number: 236051
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: HEALTH SYSTEM
Date: Aug 23, 2023
The SystemAnalyst Level 2 position performs a variety of co mplex technical tasks focusedon the administration, management, and main tenance of over 1,200 UNIX-basedservers in an enterprise-level computing virtual and physical environment.
This position work s closely with:
· span>Duke'sEngineering Team to implement servers and solutions con sistent with Duke'sstrategic direction
· Duke'sCore IT Operations group to ensu re that those implementations areoperationalized to fit into their suppo rt structure
Primary Job Responsibilities
Assist i nthe installation, configuration, administration, and system security of amulti-platform environment which includes Linux (primarily Redhat, but mayinclude Ubuntu, Debian, CentOS, and Suse), VMWare ESXi, and Nutanix AHV
Adhere tostrong systems administration techniques and
procedures.
Assist inthe development and mainten ance of automated systems for server OS deploymentin both on-premises an d cloud
environments.
Establishand maintain best prac tices and procedures for patch management, virusmanagement, vulnerabilit y management, and operating system improvements.
Analyze andimprove system performance.
< p>Troubleshootsystem failures and resolve. Identify and document p ermanent fixes.
Participatein the automa tion of services using Ansible.
Coordina te/consultwith application development and database administrator staff to profileapplication needs and provide the appropriate environment(s) n eeded forstability and performance.
Comm unicateissues effectively to team members and management. span>
Provideprofessional, courteous customer s ervice.
Provideincident management, prioritization, a nd resolution of problems/tasks for users.
Participate in medium to large business projects; lead small to mediu minfrastructure projects.
Participatein documenting policies and procedures.
Wor k with client service representatives and various levels of teammembers across business units within the company.
Provide te am members with detailed platform overview training andsupporting docume ntation for operational, configuration, or other proceduralpurposes.
Attend status calls when requested and provides detaile d technicalsupport.
< strong>Essential Skills
Linux ServerAd ministrator with 3-5 years professional experience in Systems Administra tion,Virtualization, and Storage technologies on various Linux platforms (RHEL,CentOS, Ubuntu, Debian, and Suse)
Experiencewi th server provisioning, patching, troubleshooting, and securing servers withregular firewall update and monitoring
Package an dpatch management using Satellite, RPM, and YUM
Exper iencewith performance tuning of virtual servers, and management of serve r resourcesbetween Virtual Machines.
Experiencedin cr eating and maintaining Cron jobs, Systems backup, and OS installationusi ng Jumpstart and Kickstart for RedHat Enterprise Linux
Experiencein script automation using Python, Ruby, Perl, and Bash.
Experiencewith configuration management tools such as An sible, Puppet, and Chef
Experiencein Linux backup/res tore using TAR as well as formatting and disk partitioning.
Working knowledge of web application security, understanding ofvu lnerabilities and countermeasures
Preferred Qualifications
Bachelor' s Degree - Computer or other similar technical concentration;relevant ex perience and / or training in lieu of education: Typically Minimum 6Year s Relevant Exp - Experience with Redhat Linux systems administration. span>
Redhat Certified Engineer (RHCE). IT automation system s such as Ansible,Puppet, and Chef
Role Expectations
SKILLS / K NOWLEDGE - A seasoned, experienced professional with a fullunderstanding of area of specialization; resolves a wide range of issues increative w ays. This job is the fully qualified, career-oriented, journey- levelposi tion.
JOB COMPLEXITY - Works on problems of diverse s cope where analysis ofdata requires evaluation of identifiable factors. Demonstrates good judgment inselecting methods and techniques for obtain ing solutions. Networks with seniorinternal and external personnel in ow n area of expertise.
SUPERVISION - Normally receives little instruction on day-to-day work,general instructions on new assign ments.
Duke University is an Aff irmative Action/Equal Opportunity Employercommitted to providing employm ent opportunity without regard to an individual'sage, color, disability, genetic information, gender, gender identity, nationalorigin, race, rel igion, sexual orientation, or veteran status.
Es sential Physical Job Functions: Certain jobs at Duke University andDuke University Health System may include essential job functions that requir especific physical and/or mental abilities. Additional information and p rovisionfor requests for reasonable accommodation will be provided by ea ch hiringdepartment.
The intent of this job descript ion is to provide arepresentative and level of the types of duties and r esponsibilities that willbe required of positions given this title and s hall not be construed as adeclaration of the total of the specific dutie s and responsibilities of anyparticular position. Employees may be direc ted to perform job-related tasksother than those specifically presented in this description.
DukeUniversity is an Affirmative Action/Equal Opportunity Employer committed toproviding employment oppor tunity without regard to an individual's age, color,disability, gender, gender expression, gender identity, genetic information,national origin, race, religion, sex, sexual orientation, or veteran status.
< p>Duke aspires to create a community built on collaboration,innova tion, creativity, and belonging. Our collective success depends on thero bust exchange of ideas-an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achieve thisexchange, it is essential that all members of the community feel sec ure andwelcome, that the contributions of all individuals are respected, and that allvoices are heard. All members of our community have a respo nsibility to upholdthese values.
EssentialPhysical Job Functions< p>Certain jobs at Duke University and Duke University Health Syste m mayinclude essential job functions that require specific physical and/ or mentalabilities. Additional information and provision for requests fo r reasonableaccommodation will be provided by each hiring department.
Minimum Qualifications EducationBachelor's degree in a related field, or four years of equivalent preferred. technical experience required. LICENSURE/CERTIFICATION: VMWare, Microsoft Server, Red-Hat Linux, and/or AIX certification(s) A+, Security+, and or Network+ certification(s) preferred.
ExperienceLEVEL 1: applications. No experience required beyond the minimum education (or equivalency) requirement. LEVEL 2: Two years of related experience in the areas listed below is required. - Microcomputer skills (including Windows 2000, XP, and 7). - Microsoft Office application suite. - Server administration (Windows, Red Hat Linux, and/or AIX). - Experience configuring and installing servers used in mid-size networks (100 - 1000 users). - Windows, UNIX, VMware and Citrix. - Tivoli's Inventory, Distributed Monitoring, TEC, Remote Control - SAN and NAS technologies such as EMC, IBM, and HP EVA. LEVEL 3: Four years of operational experience in the following areas is required: - Multiple storage technologies and SAN. - Design, implementation and maintenance, specifically in AIX, LINUX and Windows. - Virtualization - Systems and application monitoring and management tools, such as Tivoli.
Degrees, Licensures, CertificationsN/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham Nearest Secondary Market: Raleigh