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This is a CONTINUOUS recruitment for an applicant POOL to fill Part-Time assignments on an as-needed basis. Departments or divisions will refer to the POOL of applications on file to fill vacancies as the need arises. You will be contacted by the Hiring Manager should the department/division be interested in scheduling an interview. AN APPLICATION IS VALID FOR ONE YEAR, AT WHICH TIME APPLICANTS WISHING TO REMAIN IN THE POOL MUST REAPPLY AND UPDATE THEIR INFORMATION.Posting Details
Position InformationPosting Number PT2261
Job Title CUSTOMER SERVICE CLERK (PART-TIME POOL) Department Student Enrollment Center Position Type Non-Exempt Employment Status Part-Time Salary $10.00/Per Hour Open Date 04/25/2023 Close Date Open Until Filled No
Position Summary Information
Job Description Summary
This position requires flexibility to work at any Del Mar College campus location, and work any shift (morning or afternoon), to provide adequate coverage of office business hours. The Customer Service Clerk reports directly to the Assistant Director of Admissions. The purpose of this position is to provide information and guidance regarding the services provided by the Student Enrollment Center to students, faculty, staff, and the public in a professional and customer service oriented manner.
This is accomplished by:
Providing campus and education information.
Responding to general questions with accurate and current information.
Assist with other general activities as assigned.
One (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience.
- OR -
One (1) year and six (6) months of related experience.
Required Job Knowledge, Skills, Abilities
Excellent customer service skills.
Ability to communicate courteously and effectively with students, faculty, staff, and public.
Six (6) months experience working in a college setting.
Special Instructions to Applicants
This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an AA/EO employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce.
Perform general office functions by SEC kiosk, answering general questions, providing information on SEC activities, departmental location, and contact information.
Assisting staff and students as required.
Provide information and guidance in the areas of services located in the Student Enrollment Center, assists students with general questions, provide directional information of departments and contact information.
Participate and provide support during registration periods at any College campus, center, and outreach event.
Perform other additional duties as assigned.Supplemental Questions
Required fields are indicated with an asterisk ().