Customer Service Assistant

University of Exeter
November 23, 2023
Offerd Salary:£20,880
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
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The starting salary will be from £20,880 per annum pro rata on Grade B , depending on qualifications and experience.


Package Details Generous holiday allowances, flexible working, pension scheme.

Contractual hours




Job category/type

Admin, Professional, Managerial


P80846 Job description.pdf
Customer Service Assistant

Job description

Commercial, Residential and Campus Services (Commercial Operations)

Various part-time positions available from 18.75 to 31.25 hours per week, 40 weeks per year available immediately, on a permanent basis. Opportunities to work in other locations across the campus with a range of rota patterns to choose from.

Summary of the role

We are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous. Training and uniform will be provided.

There might be the opportunity to work up to 36.5 hours per week if desired and the business need is present. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Equality, Diversity and Inclusivity at Exeter

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University's commitment to supporting the Armed Forces community. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

    For further information please contact Charlotte Vickery, [email protected]

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