Customer Service Assistant (Retail Team)

University of Exeter
December 07, 2023
Offerd Salary:£22,776
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date





The starting salary will be from £22,776 up to £23,816 (pro rata) on Grade B, depending on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme.

Contractual hours



Full-time term-time

Job category/type

Retail, Catering, Foodservice, Bars


V76872 JD.pdf
Customer Service Assistant (Retail Team)

Job description

Finance, Infrastructure and Commercial Services

Come and join our team!

This full-time, term-time only, post is available immediately on a permanent basis joining our Retail Team.

Summary of the role

Main duties will include delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control

Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.

This will be term time only (31 weeks) position. Working days will be Monday – Friday with the occasional weekend, notice will be given. Working between the hours of 14:15 – 22:15.

Flexibility from both parties will be required to meet the demands of the business.

Please ensure you read the Job Description and Person Specification for full details of this role.


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • onsite gyms and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Our Equality, Diversity and Inclusion Commitment

    We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

    Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

    With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

    Further information

    For an informal discussion about the role, please contact Sarah Davies, [email protected]

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