Customer Service Assistant (Kitchen Porter)

University of Exeter
December 10, 2023
Offerd Salary:£22,776 to £23,816
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

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The starting salary will be from £22,776 to £23,816 on Grade B, depending on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme.

Contractual hours




Job category/type

Retail, Catering, Foodservice, Bars


Customer Service Assistant (Kitchen Porter)

Job description

This new full-time post is available from January 2024 on a permanent basis.

We are looking for a motivated Kitchen Porter to join our Retail & Catering team. This full time, permanent post is available on a 52-week basis.

The role

You will be committed to efficiently assisting the kitchen team with the day- to-day tasks that are required to produce high standards of cleanliness in a busy environment, in line with Food Safety and Health & Safety requirements.

We are looking for a customer focused team player who can work alone or in a team. You will be focused and well organised. Having qualifications in food hygiene and health and safety would be advantageous, you will hold a flexible approach to working hours and practises, as well as having good communication skills.

This post will be operational across numerous locations within the Commercial Operations wider team. Working 36.5 hours per week for any 5 days out of 7 this role will require you to work during the day and some evenings and weekends.

Staff and students use our facilities year-round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferencing and events.

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, an onsite gym, free yoga and Pilates, a cycle to work scheme and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website (www. for some further information on what a beautiful part of the country we are based in.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

    For further information, please contact Rob Doidge, email [email protected], or telephone 07824334478.

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