Customer Service Assistant - Catering

Falmouth University
January 29, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
About The Role

An exciting opportunity has arisen on our Penryn campus for an enthusiastic and motivated Customer Service Assistant within our Starbucks Deli bar, but also supporting numerous other outlets including our Sustainability Café, and our multi counter offering outlet (including breakfast and some hospitality and VIP events).

We are looking for someone with a passion about food and drink, experience of barista coffee making and sandwich production, love speaking to different customers, and willing to put in the hard work to create a culture of continuous improvement and trend setting whilst achieving department and personal goals. You will be hands-on, roll your sleeves up and willing to get stuck in with the team.

About You

The successful candidate will have a customer focused mind-set and strive to deliver and exceed students, staff and visitors' expectations. You will have a flexible approach to hours and work and be adaptable to work at events and across different sites.

The ideal candidate will have the following experience:

  • Have strong proven experience of working in a variety of styles of customer service roles
  • Consistency and ability to create great food always. Being able to set an excellent example to the rest of the catering team
  • Be able to provide high standards at all times, ensuring that health and safety procedures are maintained properly
  • Aware of food trends and ability to drive sales
  • An honest, dedicated, and hardworking approach
  • For further details on the skills/experience required for this role, please see the full job description above.

    This post is offered on a 37.5 hours per week, 30 weeks per year, permanent contract working 5 days over 7 including some weekends and late nights.

    The closing date for this position is Sunday 29 January 2023.

    About Us

    Falmouth Exeter Plus is the service delivery partner of Falmouth University and the University of Exeter. We deliver shared services and facilities for both partners in Cornwall underpinned by close collaboration with Students Union, the combined students' union for Falmouth and UoE, to ensure that the interests of students and staff are at the heart of everything we do. Both institutions are expanding their teaching and research operations in Cornwall at a pace. It is, therefore, a fast-moving environment where agility and a positive approach to change and enhancement are critical, our purpose or mission is 'to deliver world-class shared professional services to help its university partners to achieve their global ambitions.

    Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.

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