Coordinator, Student and Academic Administration

University of Queensland
February 14, 2023
Offerd Salary:$93,254 - $101,680
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • School of Education
  • HEW Level 7
  • Full-time, Continuing position
  • Closing date: Tuesday, 14 February 2023 at 11.00pm AEST (R-22216)
  • About This Opportunity

    We currently have an excellent opportunity available for a Coordinator, Student and Academic Administration to join the School of Education. The Coordinator, Student and Academic Administration will supervise the student administration professional staff team and provide advice on complex student cases and create and implement procedures to ensure efficient client service. The position provides advice on complex academic and student matters to the School's academic and professional staff, and the prospective and current student cohort. This position is the primary contact for all matters relating to student applications, professional placements and the efficient client services provided by the School's professional staff.

    Duties and responsibilities include, but are not limited to:


  • Manage the collection of data and preparation of reports that are required within the School's accreditation program and by the Australian Institute for Teaching and School Leadership (AITSL) and the Queensland College of Teachers (QCT) for initial teacher education programs.
  • Actively lead in and contribute to the strategic and operational planning and review processes to enhance placement opportunities.
  • Manage the preparation of Board of Studies submissions to accurately represent proposed curriculum changes and transition arrangements, ensuring changes are compliant with UQ policy and external accreditation requirements.
  • Build relationships and networks with key stakeholders, particularly academics and professional staff within other faculties, schools and external agencies, such as the Queensland College of Teachers, the Australian Institute for Teaching and School Leadership and the Department of Education and Training.
  • Student and Academic Administration

  • Manage and lead a cohesive professional staff team, setting clear directions (targets, goals), development and documentation of standard operating procedures (SOPs) and establishment of excellent communication processes to achieve optimal functioning of staff and systems. Complete the annual performance and development program with each staff member and regularly review processes, workload and annual leave planning and training and development activities.
  • In consultation with the School Manager, resolve staff or work issues that arise within the team.
  • Manage the provision of secretarial support to the School's Teaching and Learning Committee and Program Directors Committee, including recording, monitoring and reporting on the Committee budget, processing funding applications, preparation of agenda papers and monitoring progress on action items.
  • Develop and implement administrative processes to enhance client services and provide accurate and timely academic advice to students and prospective students on the programs offered through the School, and provide advice on academic progress, career outcomes and other matters associated with academic performance. Make sure all information on School of Education website is relevant and updated.
  • Coordinate and manage program-related School events in consultation with the Director Professional Experience, Coordinator, Student and Academic Admin and liaising with the Faculty and University offices to ensure no overlap of information. Represent the School at University events such as TSXPO and UQ Open Day.
  • Manage the School's teaching timetable in consultation with academic staff and liaise with administration staff regarding the preparation of the School's timetable.
  • Any other duties as reasonably directed by the School Manager.
  • Policy Development and Planning

  • Contribute to, and provide advice on, policy development and procedures in relation to accreditation and student placement matters. This may include participation in working parties, considering changes or new initiatives in student and academic administration or critically analysing material and preparing submissions and reports for the School Manager, Head of School or various committees.
  • Undertake statistical analysis/projections relating to placement expansion, student performance, attrition rates and cohort studies for the Head of School, School Manager, or various committees.
  • This role is subject to The University's Code of Conduct.

    About You

  • A degree with subsequent relevant experience or a combination of relevant experience and/or education/training.
  • Demonstrated leadership, communication and negotiation skills, including the ability to supervise and motivate staff to deliver a high quality, client focused service to students and academics within the School and clients external to the School.
  • Demonstrated ability to contribute to strategic planning, policy formulation and implementation to increase the operational efficiency of the School.
  • Sound knowledge and understanding of the professional accreditation of initial teacher education programs in Australia and career advancement opportunities through the School's programs or the ability to rapidly acquire such knowledge.
  • Experience in human resources management including supervision and provision of team leadership, planning, performance management, recognition and development of staff.
  • Experience using software packages to support reporting, customer management and placements.
  • Excellent interpersonal, written and oral communication skills, especially the ability to communicate effectively in difficult situations.
  • Hold, or be eligible to hold, a valid Queensland Government Blue Card.
  • Demonstrated experience in exercising tact, judgement and discretion when dealing with confidential and personal matters.
  • Excellent organisational skills and the ability to prioritise tasks and problem solve.
  • Knowledge of tertiary program structures and UQ's academic program policies, or the ability to rapidly acquire such knowledge is highly desirable.
  • What We Can Offer

    This is a full-time, continuing position through at HEW Level 7.

    The full-time equivalent base salary will be in the range $93,254 - $101,680 plus super of up to 17%. The total FTE package will be in the range $109,107 - $118,966 per annum.

    The following flexible employment options may be available for this role: some working from home; variable start or finish times; purchased leave; flex-time.

    For further information about UQ's benefits, please visit Why Work at UQ and review The University of Queensland's Enterprise Bargaining Agreement 2018 - 2021.


    To discuss this role please contact Narelle Jones, School Manager via email [email protected]

    For application queries, please contact [email protected] stating the job reference number in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section
  • Resume
  • Please note that you will be asked to add all documents into the one upload box labelled ‘resume', which is step one of the application form.

    About the Selection Process

    To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline, or their application will not be accepted.

    Other Information

    Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

    Background Checks : All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity , LGBTQIA+ , cultural and/or linguistic , Aboriginal and/or Torres Strait Islander peoples , or people with a disability . Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee of the University, or hold an unpaid or affiliate appointment with the University, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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