Contracts and Residence Experience Administrator (Student Conduct)

University of Exeter
February 12, 2023
Offerd Salary:£22,715
Working address:N/A
Contract Type:Contract Management.
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


The starting salary will be from £22,715.00 up to £24,587.00 on Grade C depending on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme.

Contractual hours




Job category/type

Admin, Professional, Managerial


R62958 JD.pdf
Contracts and Residence Experience Administrator (Student Conduct)

Job description

Finance, Infrastructure and Commercial Services

Contracts and Residence Experience

This new full time post is available immediately on a permanent basis.

Hybrid approach to work with a combination of office and home-based working. Core operating hours Mon-Fri 9am – 5.30pm, however there is some flexibility to enable 9-day fortnight.

Summary of the role

Based within the Universities Contracts and Residence Experience Team, who manage residential accommodation for circa 6500 students, this post represents an exciting opportunity for an experienced administrator to develop and enhance their knowledge of the processes surrounding Student Conduct Casework and Contract Management.

You will provide administrative support to the team in relation to Student Conduct Casework, as well as providing additional resource support to the existing Contracts & Residence Experience Team. Student Conduct Case work requires co-ordinating and recording of sensitive meetings as well as managing and maintaining accurate records and data. Working closely with the Contracts and Residence Experience Team Leader (Student Conduct), you will experience working flexibly as part of a team as well as independently to deliver and outstanding customer service experience.

The Successful applicant for this post will have experience of working with large volumes of written and oral information with the ability to take precise and detailed meeting notes. By adopting existing processes and using excellent planning and organisation skills to ensure that every interaction has a positive impact on our students, even when working in a faced paced environment with a diverse workload.

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Our research income in recent years means we're the fastest growing UK Research University with some of the world's most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is of international quality (2014 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

    Please contact Sarah Bennett, [email protected] or (01392) 723850.

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