£27,131 - £33,314 per year
Hours of work
University of York campus (with some remote working options available)
The University of York's Internal Communications team is seeking an energetic and innovative content creator, capable of engaging and inspiring our community of exceptional staff.
The Internal Communications team is based in the External Relations directorate at the University. Our mission is to advance our institutional profile and reputation, and help build a strong university community, who feel informed, supported, and connected to the University's vision for public good.
We ensure that our diverse community of staff and students feel inspired to achieve their full potential, and informed and involved in university life, to enhance their overall experience. The Content Producer role is responsible for planning, coordinating, delivering, and evaluating responsive, high quality communications and engagement to deliver this.
This post is available for up to 12 months.Role
Based within the Internal Communications team, within the External Relations department, this role will support staff communications in helping to deliver an excellent staff experience and to build a sense of community and purpose.
You will understand the differing needs of multiple groups of staff across the institution and will develop and distribute engaging, targeted content, ensuring a regular tone of voice is consistently applied. Engaging staff with messages that are both accurate and relevant, you will produce innovative communications solutions in line with the annual editorial calendar, as well as responding to immediate issues as they arise.
The post holder will build close working relationships with departments responsible for delivering services to our staff base – including but not limited to HR, the Governance and Assurance Office, and the Vice Chancellor's Office. You will provide a responsive and accurate communications service, ensuring important messages are developed and communicated within clearly defined timescales.We are looking for people with:
Exceptional written and verbal communication skills, with the ability to synthesis and communicate complex information to a diverse audience, in an accessible way
Experience producing content for multiple platforms including web CMS, email, social media, newsletters, in-person and online events.
An understanding of the issues affecting staff in a complex organisation and managing best practice communication campaigns and engagement activity in response
Excellent organisational skills, with the ability to manage multiple priorities and work effectively and flexibly to meet deadlines
Experience of managing and responding to audience engagement, for example email responses and social media comments, using excellent judgement and diplomacy
Please see the attached job description for the full list of essential and desirable criteria; we ask that you cover all of these in your application.
Interview date: 14 December 2022
For informal enquiries: Please contact Deb Ward at firstname.lastname@example.org
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork