Community Service Specialist

California State University, Stanislaus
May 28, 2023
Offerd Salary:$3,338 – $3,672
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Community Service Specialist

Apply now Job no: 526814 Department: Business & Finance Work type: Staff Location: Stanislaus - Turlock Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)

  • Position Summary
  • (Classified as: Community Service Specialist I)
  • Full-time position available on or after July 3, 2023 in the University Police Department.

    This position will assist with public safety support, parking support, and related campus community service functions that include patrolling campus buildings, facilities and parking lots; enforcing established rules and regulations by taking the appropriate actions; and performing related community support functions, such community outreach and Livescan. Under supervision of department leads, the Community Service Specialist will provide support to police communications and records functions.

     Job Duties
     Duties include but are not limited to: 
     Interact with students, staff and faculty and provide fingerprint services for both traditional and LiveScan (digital) fingerprinting processes.
     Maintain LiveScan equipment and workspace; determine materials and supplies needed.
     Input information into Department of Justice (DOJ) databases, UPD database systems, and others related to fingerprinting services.
     Field phone inquiries regarding parking issues and the fingerprinting program. Monitor voice mail and return phone calls. Schedule appointments to meet and/or discuss parking and fingerprinting issues with various customers.
     Take calls and customer services at a service counter in support of UPD front office reception, communications, cashiering, parking, and other public safety services.
     Maintain parking permit machines, performs repairs as needed to ensure equipment is operational.
     Monitor and maintain parking vehicles including electric carts, gas carts, and other equipment. Initiate work orders for vehicle repairs as needed.
     Collect parking revenue from bill activated parking machines. Record parking revenues and collections. Prepare parking revenue deposits and transfers to cashier's office and for securing and documenting parking collections.
     Perform parking lot patrols for the enforcement of parking regulations and to identify and address health and safety issues as well as vehicular and pedestrian concerns. Issue parking citations to violators.
     Drive parking lot shuttle cart and provide escorts as required for students, faculty, staff, guests, and special event audiences.
     Provide training and supervision for student parking assistants working parking and traffic enforcement, shuttle service, and building lock-up.
     Assist with building lock up, security and student parking programs.
     Conduct parking lot lighting surveys and report outages to Facilities and Support Services.
     Assist stranded motorists in parking lots with vehicle unlocks and battery jumps.
     Maintain parking lot emergency blue light phones, conduct monthly tests and perform follow up of needed repairs.
     Manage found property, lost property and evidence, complete necessary forms, log property & evidence into a computer database. Release property & evidence to owner.
     Assist police officers, as assigned, with investigations and take reports for incidents such as vandalism, petty theft, non-injury collisions, parking and traffic control, evidence gathering, and special event needs.
     Other duties as assigned.
     Minimum Qualifications
     Education: High school diploma or equivalent.

    Experience: Full-time equivalence of three to six months related experience.

     Preferred Qualifications
     Prior parking, traffic control, transporting, cash handling, and special event experience in a Universitysetting.
     One year experience with Department of Justice fingerprinting requirements, live scan and inkedfingerprinting experience.
     Familiarity with FileMaker program, or similar.
     Familiarity with Michelle Montoya School Safety Act.
     Demonstrated experience in a customer service oriented position and excellent interpersonal communication skills.
     Knowledge, Skills, Abilities
     Working knowledge of applicable procedures and regulations related to campus security, public safety,and parking.
     Working knowledge of alarm and radio systems.
     Ability to detect and respond appropriately to potential hazardous or crime situations.
     Ability to observe and recall details and incidents.
     Ability to act and resolve parking and traffic problems.
     Ability to write standard incident reports in a clear and concise manner.
     Ability to interact effectively with a wide range of individuals including the campus community, generalpublic, and law enforcement personnel.
     Ability to handle sensitive situations with tact and confidentiality.
     License or Certifications
     Must possess a California driver's license.
     Salary Range
     Anticipated salary will be $3,338 – $3,672 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $3,338 - $4,816 per month)
     Compensation & Benefits
     Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary
     How to Apply
     To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

    Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

     Application Deadline
     May 28, 2023
     Criminal Background Clearance Notice
     Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
     Additional Information
     Campus & Area

    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

    Clery Act Disclosure

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https: // www. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

    Equal Employment Opportunity

    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

     The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.


    Advertised: May 12, 2023 (11:15 AM) Pacific Daylight Time Applications close: May 28, 2023 (11:55 PM) Pacific Daylight Time

    Apply now

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