Community Service Officer
Apply Administrative Operations Los Angeles, California
ABOUT THE DEPARTMENT
The USC Department of Public Safety (DPS) is one of the largest campus
public safety departments in the United States employing 300+ full-time
personnel and 30 part-time student workers. The department's primary mission
is to provide a safe and secure environment on campus and in the local USC
community that allows students, faculty, staff and campus visitors to realize
their academic and social pursuits. We seek the best and brightest,
individuals who have the aptitude and sense of commitment, those who want to
help their community. If you're ready for an enriching career, one with
meaning and challenge, then the USC Department of Public Safety is for you.
Within this work, you can find significant achievement, satisfaction and
reward.
JOB SUMMARY
We are seeking a Community Service Officer I to join our dynamic team. In this
important role, you will support the general safety of the university
community by performing assigned patrol duties. You will secure the interior
and exterior openings of facilities, monitor electronic door access and closed
circuit television systems, assist with investigations, and perform perimeter
and parking lot security functions. This is an unarmed position working under
direct supervision of a Community Service Officer II or a Sergeant.
JOB RESPONSIBILITIES
Patrols an assigned area. Performs prescribed security checks of
buildings, offices, and grounds to prevent loss of university assets.
Observes and reports suspicious activity or persons, and security and/or
safety hazards. Conducts investigations of losses in accordance with
procedures and directions.
Opens and/or secures building and rooms according to procedures or as
directed. Operates and/or monitors electronic door access, closed circuit
television systems, and other security related devices. Dispatches or
coordinates responses to situations as a result of observations made on
CCTV and electronic door access. Assists with access at locations with
malfunctioning electronic door access systems.
Maintains logs and records required to indicate duty times, occurrences,
actions taken, observations made, and other relevant information. Prepares
and submits reports as required.
Implements department procedures governing apprehensions, interrogations,
and disposition of cases.
Assists with parking control and vehicle/pedestrian security. Directs
traffic and gives directions.
Assists in maintaining perimeter and crowd control in areas of crimes,
emergencies, and special activities.
Escorts university and hospital employees, students, and/or hospital
patients between facilities and their vehicles.
Assists in crime prevention and public information programs.
Implements and enforces OSHA, CAL-OSHA, and university policies relating
to safety, health, and fire prevention.
Serves as a Campus Security Authority (CSA) and mandatory reporter under
the Clery Act based on university responsibilities. Has responsibility and
is required to receive reports of crimes or criminal incidents from
victims of crimes and/or third parties; notifies Department of Public
Safety immediately of any reported serious crime or criminal incidents
that indicates the presence of an ongoing threat to the university
community; and notifies the Clery Compliance Coordinator in the Department
of Public Safety.
WORK SCHEDULE
Must be able to report for work in case of emergencies. Must be able to work
varied days and shifts: 8 or 10 hours per day, 40 hours per week.
SELECTION PROCESS
The following are the steps that you will have to go through during the
selection process.
Online application – Must upload current resume. An application,
resume and cover letter is required and must be submitted online. Those
applicants who are assessed as meeting the position qualifications and
desired background experience for successful performance in the position
will be invited to continue in the selection process.
Written Examination – This test consists of questions on basic reading
comprehension and customer service.
Interviews – The interviews will be conducted to assess your
knowledge, education, experience, and general ability to successfully
perform in the position.
Psychological Evaluation – The psychological evaluation consists of
an individual oral interview and evaluation by a licensed psychologist on
factors related to successful performance in the job.
Medical Exam – The medical exam consists of a job related pre-
placement physical exam which includes a drug test, TB skin test, hearing
and vision testing.
Background Screening – The background screening is conducted by
HireRight, a third-party administrator and will include criminal
background check, SSN Trace, Motor Vehicle Record, National Sex Offender
Registry, employment verification, Education and Military Service.
Hourly Range:
The hourly rate for this position is $19.88 - $19.88. When extending an offer
of employment, the University of Southern California considers factors such as
(but not limited to) the scope and responsibilities of the position, the
candidate's work experience, education/training, key skills, internal peer
equity, federal, state, and local laws, contractual stipulations, grant
funding, as well as external market and organizational considerations.
Minimum Education: High school or equivalent Minimum Experience: 0 - 6 months
Minimum Field of Expertise: Must possess a valid California Class C driver's
license and a valid State of California Department of Consumer Affairs Guard
Card.
REQ20120842 Posted Date: 02/15/2023 - Thru date - 2023-12-30 Apply
