City Housing Relationship Manager

University of Southampton
November 24, 2023
Offerd Salary:£34,980 to £38,205
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
City Housing Relationship Manager Residential Services

Location: Highfield Campus Salary: £34,980 to £38,205 per annum Full Time Permanent Closing Date: Friday 24 November 2023 Interview Date: To be confirmed Reference: 2514423FB

Residences manage a diverse portfolio of properties and offer accommodation to c.6,500 students per year in University Halls of Residence. Across the cities of Southampton and Winchester, another c.20,000 students make their homes in private rented accommodation. The role of City Housing Relationship Manager has been created to build on existing relationships and schemes that intend to improve the quality of private rented accommodation available for students to rent.

The post holder will manage a small team to develop and deliver a sector- leading accreditation scheme for private rented student accommodation in Southampton and will promote it to University of Southampton students and prospective landlords. The post holder will also manage the occupancy of the University's portfolio of c.50 family houses, overseeing the delivery of great customer service to tenants and internal stakeholders, and will liaise with local purpose-built student accommodation (PBSA) operators, to quantify demand for accommodation across Southampton and Winchester.

The main duties are:

  • To be responsible for the University of Southampton's private rented housing accreditation scheme in partnership with Southampton City Council and Southampton Solent University
  • To review and refresh the scheme with the aim of driving quality improvements in the sector
  • To manage a schedule of property visits, to ensure accredited properties meet the required standards
  • To develop marketing opportunities and promotion for the accreditation scheme that improves landlord and student engagement
  • To oversee the University's family house offer, ensuring all statutory checks are complete and contractual issues are complied with
  • To liaise and build relationships with local purpose-built student accommodation (PBSA) operators
  • You will join us at an interesting time, with the White Paper "A fairer private rented sector" and the 2018 Domestic Minimum Energy Efficiency Standard Regulations likely to bring significant changes to student accommodation. Our aim is to ensure that students who choose our University can be confident that there is suitable, appropriate accommodation available for them throughout their studies.

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    Further details:
  • Job Description and Person Specification
  • We are committed to equality, diversity and inclusion and welcome applicants who supports our mission of inclusivity.

    Apply by midnight on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.


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