Catering Assistant (105566-1122) . Job Reference: 1889045

University of Warwick
November 28, 2022
Offerd Salary:£20,688
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Job Ref.:N/A

Vacancy Type/Job category



Commercial - Warwick Retail


£20,688 per annum


University of Warwick, Coventry

Vacancy Overview

Permanent position, 36.5 hours per week.

Serious about food and giving great customer service? Ready to take the next step in your career? We're looking for talented, engaging team players, who will support our Managers in inspiring and delivering fresh thinking for our diverse range of cafes, bars, restaurants and shops across the University of Warwick campus.

A passion for delivering customer excellence, sharing team success, and all things food and drink, you'll have previous experience of working in a retail environment, restaurant, coffee shop or bar, along with knowledge of Food Hygiene practices and Health and Safety procedures to help us maintain our 5 rating in all of our businesses. We think it's a great place to work too and are lucky enough to have recently won big in the Retail Industry Awards.

To join our successful team, you'll be excited by challenge and have the drive to work in a fast paced and collaborative environment.

In return, we offer a fantastic career opportunity with outstanding training, a great salary and generous holidays to boot.

Our track record of promoting from within and developing our people is also second to none. After all, the people we hire are the future of our business – and that's why we treat them well. If that sounds like something you can get behind, get in touch.

Interview Date: TBC.

Job Description


To operate in the allocated unit, prepare and serve food, prepare and serve hot drinks and process payment for all guests to the restaurants' service standards. Ensure the customers are greeted on arrival and on process of payment a final guest satisfaction is conducted.


1. Maintain a safe working environment by observing Health and Safety Regulations and other relevant Food Hygiene legislation.

2. Provide a courteous and efficient service to all our customers in line with Retail food and drink's Customer Service Programme.

3. Service of food and beverages in line with the service standards and brand manuals for each specific outlet, to include term and vacation business.

4. Cleaning and maintenance of all equipment, kitchens and service areas, in line with cleaning schedules.

5. Cash handling procedures to include taking payment, maintaining float and cashing up tills.

6. Monitor stock levels to maintain an adequate service. Stock rotation, receipting and the requisition of items as required.

7. Food preparation and cooking as detailed by outlet service standards and brand manuals.

8. Commitment to your personal training and assistance with the training of new employees.

9. Any other reasonable requests to maintain standards.

Person Specification

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.

Essential Criteria 1

Literate – ability to read and write in English, interpret function sheets and relevant information. (a, c)

Essential Criteria 2

Numerate – ability to handle cash / cash up, count and complete stock orders. (a, c)

Essential Criteria 3

Ability to work in a team. (a, c)

Essential Criteria 4

Flexible approach to working hours and environment. (a, c)

Essential Criteria 5

Experience of providing excellent customer service. (a, c)

Essential Criteria 6

Experience of working in a Food and Drink or Retail environment. (a, c)

Essential Criteria 7

Experience of Cash Handling. (a, c)

Essential Criteria 8

Ability to prioritise / work in a busy environment. (a, c)

Desirable Criteria 1

Essential Food Hygiene Qualification or equivalent. (a, c)

Desirable Criteria 2

Barista trained / experience of making traditional coffee. (a, c)

Further Particulars

For further information about the University of Warwick, please read our University Further Particulars.

For further information about the department, please visit the departmental website.

Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.

The University of Warwick holds an Athena SWAN Silver award; a national initiative to promote gender equality for all staff and students. Further information about the work of the University in relation to Athena SWAN can be found at the following link: Athena Swan (

The University of Warwick is one of the six founder institutions of the EUTOPIA European University alliance, whose aim is to become by 2025 an open, multicultural, confederated operation of connected campuses.

Right to work in the UK If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK points-based immigration system please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship for a Skilled Worker Visa.

Recruitment of Ex-Offenders Policy

As an organisation using the (DBS) Disclosure and Barring Service to assess applicants' suitability for positions of trust, the University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against any subject of a Disclosure on the basis of a conviction or other information revealed. More information is available on the University's Vacancy pages and applicants may request a copy of the DBS Code of Practice.

Closing Date

28 Nov 2022

From this employer

Recent blogs

Recent news