Campus Network/System Admin I

Herzing University (Orlando)
June 12, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Temporary
Working Time:Full time
Working type:N/A
Ref info:N/A
Campus Network/System Admin I

Job Category : Information Technology

Requisition Number : CAMPU002154

Posting Details
  • Posted: May 8, 2023
  • Full-Time
  • Locations
  • Showing 1 location


    5218 East Terrace Drive

    Madison, WI 53718, USA


    5218 East Terrace Drive

    Madison, WI 53718, USA

    +0 more less

    Job Details Description

    If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please clickhere to log in to UltiPro/UKG and then navigate to Menu

    Myself > ​My Company >​ View Opportunities to apply using the internal application process.

    To learn more about Herzing University and our values, visit us at: https: // www.

    We offer a comprehensive benefits package including outstanding education assistance programs.


  • An Associate's Degree in an IT related field; or
  • Two years of directly applicable experience working with a help desk ticketing system.
  • Preferred qualifications

  • Certifications preferred in A+/Network+ Certification and/or any Microsoft Certified Associate
  • This position coordinates and administers the following duties with a high degree of proficiency, often with support and coaching from more senior staff and management.

  • In depth knowledge of customer service, including concepts and techniques, in a technical support environment
  • Leverage technology usage and value by students, faculty, and staff across the campus
  • Support students, faculty, and staff with all technology operational needs
  • Support roadmap projects, enhancements, and support/maintenance of technology services
  • Partner with fellow associates which includes being an integral part of their immediate site team as well as all members of the IT department
  • Demonstrated ability to rapidly learn and understand new high technology products and services
  • Innovative problem solving skills with the ability to identify problems, drive to root cause, develop, and implement solutions independently or as part of a team
  • Follow established process and procedures in use and support of Campus systems, hardware and system software; assist in the creation of processes and procedures as needed
  • Implement daily, weekly, monthly and yearly computer installation, maintenance, replacement, upgrade, security and back-up procedures
  • Log, research, and accurately resolve end user inquiries and problems in a timely manner, meeting and exceeding SLAs as outlined for the end users
  • Prepare and maintain all documentation pertaining to campus IT assets
  • Order and maintain facility equipment, IT hardware and software
  • Ensure that network implementations and procedures are clearly documented
  • Adhere to all corporate security policies and standards as they relate to job duties
  • Professionally handle highly confidential information
  • Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

    It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law.

    https: // www.

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