Benefits Coordinator or Benefits Specialist (Human Resources)

Stephen F. Austin State University
June 18, 2023
Contact:N/A
Offerd Salary:Negotiation
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Contract Type:Open-ended
Working Time:Full Time
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Benefits Coordinator or Benefits Specialist (Human Resources) Bookmark this Posting Print Preview Apply for this Job Please see Special Instructions for more details.

Stephen F. Austin State University will become a member of the University of Texas System, effective Fall of 2023.

Posting Details

Position Information

Job Title Benefits Coordinator or Benefits Specialist (Human Resources)

Full Time/Part Time Full Time FLSA Non-Exempt General Job Description

Benefits Coordinator: This is a paraprofessional position responsible for performing work in support of various human resource benefits programs. Responsible for providing benefits information to employees, retirees, vendors, and oversight agencies. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Benefits Manager. Benefits Specialist: This is a professional position responsible for performing advanced work in support of various human resource benefits programs. Responsible for counseling employees on benefits programs concerning employee insurance, retirement plans, and savings plans, and advising the university community regarding policies and procedures. Serves an active role in reviewing current departmental policies and procedures and recommending changes. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Benefits Manager.

Essential Job Functions

Benefits Coordinator: 1. Provides administrative support of human resource benefits.

2. Serves as contact for employees, retirees, vendors, and oversight agencies regarding benefits enrollment, changes, terminations, and general questions on programs.

3. Assists in planning, coordinating, developing and presenting information to employees concerning university benefits programs during benefits orientations, training modules, and annual enrollment information sessions.

4. Enters benefits information in databases, human resources information system (HRIS), and spreadsheets.

5. Reviews Electronic Personnel Action Forms (EPAFs) for employee hires, changes, and terminations to determine benefits eligibility.

6. Assists in developing, reviewing, revising, and implementing departmental policies, procedures, and forms related to benefits.

7. Assists in regular data reviews and testing system changes. Verifies, validates, and corrects data as needed.

8. Assists with processing and filing various departmental records.

9. Compiles and prepares various monthly, quarterly, annual, special, and ad hoc reports related to benefits activities.

Benefits Specialist: 1. Interprets and explains university policies and procedures related to benefits and retirement programs to faculty, staff, and departments.

2. Serves as primary contact for employees, retirees, vendors, and oversight agencies regarding benefits enrollment, changes, terminations, and general questions on programs.

3. Counsels employees concerning university benefits programs.

4. Contacts and counsels employees when benefits eligibility changes and ensures applicable paperwork is completed.

5. Enters benefits information in databases, human resources information system (HRIS), and spreadsheets.

6. Plans, coordinates, develops, and conducts benefits orientations, training modules, and annual enrollment information sessions.

7. Assists in regular data reviews and testing system changes. Verifies, validates, and corrects data as needed.

8. Reviews Electronic Personnel Action Forms (EPAFs) for employee hires, changes, and terminations to determine benefits eligibility.

9. Investigates employee problems with program vendors, acting as employee liaison.

10. Assists in maintaining required records of employee benefits selections, verifying payroll records with benefits information changes, and reviewing information concerning new and updated laws and policies applicable to benefits programs.

11. Prepares, analyzes, and oversees the submission of various monthly, quarterly, annual, special, and ad hoc reports related to benefits.

12. Reviews current departmental policies and procedures related to benefits and recommends changes.

Non-Essential Job Functions

Benefits Coordinator: 1. May assist with leave administrator functions for FMLA, leave pools, ADA, and other related leave benefits.

2. May reconcile financial data and reports related to payroll benefits deductions and vendor changes.

3. May collect payments of premiums from employees, as needed.

4. May train and provide work direction to student workers.

5. Serves as back up to professional staff as needed.

6. May represent the department on various university committees.

7. Assists with special projects when assigned.

8. Performs other related duties as assigned.

Benefits Specialist: 1. Assists with processing and filing various departmental records.

2. May perform leave administrator functions for FMLA, leave pools, ADA, and other related leave benefits.

3. May reconcile financial data and reports related to payroll benefits deductions and vendor changes.

4. May train and provide work direction to student workers.

5. May collect payments of premiums from employees, as needed.

6. May represent the department on various university committees.

7. Assists with special projects when assigned.

8. Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

Benefits Coordinator: 1. Knowledge of, or the ability to learn, university policies and procedures.

2. Knowledge of, or the ability to learn, federal, state, and local laws, statutes, regulations, codes, and standards related to area of responsibility.

3. Skill in using computer applications including spreadsheet, database, and word processing software.

4. Skill in completing assignments accurately with attention to detail.

5. Ability to identify problems, evaluate alternatives, and recommend solutions.

6. Ability to set priorities and complete assignments on time.

7. Ability to communicate effectively in both oral and written form.

8. Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.

9. Ability to explain policies and procedures to staff and the public.

10. Ability to accurately prepare and maintain records, files, and reports.

11. Ability to work with and maintain confidential information.

12. Ability to learn office and university-specific software.

Benefits Specialist: 1. Knowledge of, or the ability to learn, university policies and procedures.

2. Knowledge of federal, state, and local laws, statutes, regulations, codes, and standards related to area of responsibility.

3. Skill in using computer applications including spreadsheet, database, and word processing software.

4. Ability to exercise sound judgment in making critical decisions.

5. Ability to identify problems, evaluate alternatives, and recommend effective solutions.

6. Ability to analyze complex information and develop plans to address identified issues.

7. Ability to accurately prepare and maintain records, files, and reports.

8. Ability to communicate effectively in both oral and written form.

9. Ability to explain policies and procedures to staff and the public.

10. Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.

11. Ability to work with and maintain confidential information.

12. Ability to set priorities and complete assignments on time.

13. Ability to learn office and university-specific software.

Physical Demands Required Education

Benefits Coordinator: High school diploma or equivalent is required.

Benefits Specialist: Bachelor's degree in business, human resources management, or a related field is required. Related experience may be substituted for required education on a basis set forth by the Department of Human Resources.

Required Experience and Training

Benefits Coordinator: Two years of related experience is required. Experience in human resources, benefits administration, or a related area is required. Additional education may substitute for years of experience on a basis set forth by the Department of Human Resources.

Benefits Specialist: Two years of related experience is required. Experience in human resources, benefits administration, or a related area is required.

Preferred Qualifications

Benefits Coordinator: Some college coursework in human resources, general business, accounting, or a related field is preferred. Texas higher education or state agency experience is preferred.

Benefits Specialist: Texas higher education or state agency experience is preferred.

Special Conditions for Eligibility

This is a security-sensitive position subject to criminal record check. This is an IT-sensitive position subject to the Computer and Network Security policy.

Min Pay Rate Mid Pay Rate Salary Information Commensurate with Experience, Salary Grade - 15 or 14 Specific Job Requirements/Duties for this Posting Is Background Check Required? Yes Benefit and Retirement Eligibility

This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.

EEO Statement

Diversity and Inclusion Statement At SFA, our commitment to diversity and inclusion is more than words—it is actions. We believe diversity and inclusion are keys to promoting more engaged individuals locally and globally. We at SFA are committed to amplifying a campus culture that nurtures belonging and embraces similarities while celebrating that every Lumberjack will be different. Those differences are valued, acknowledged, and supported purposefully. Office of Diversity, Equity and Inclusion SFA (sfasu.edu)

Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

Posting Detail Information

Posting Number S2023-085

Candidates Eligible to Apply Open to all qualified applicants Number of Positions Available 1 Posted Date 05/18/2023 Review Start Date Close Date Work Schedule Monday-Friday 8 am-5 pm Open Until Filled Yes Special Instructions to Applicants

Stephen F. Austin State University will become a member of the University of Texas System, effective Fall of 2023.

Posting Quick Link https: // careers.sfasu.edu/postings/10195

Contact Information

Contact Name Barbara Hunter

Contact Phone (936)468-3978 Contact Email [email protected] Contact Information

Supplemental Questions

Required fields are indicated with an asterisk ().

  • Which of the following best represents your education background?
  • Completed High School Diploma or GED
  • Completed some college
  • Completed Associates Degree
  • Completed Bachelor's Degree
  • Completed Master's Degree
  • Completed Doctoral Degree or ABD
  • If you completed a college degree, please indicate your major field of study.
  • (Open Ended Question)

  • Please indicate your years of human resources or related experience.
  • 2 years
  • 3-5 years
  • 7-10 years
  • More than 10 years
  • Less than 2 years
  • Describe any work experience relevant to this posting.
  • (Open Ended Question)

  • Please describe any previous experience you have working in a customer service environment.
  • (Open Ended Question)

  • Describe your previous experience presenting to small and large groups.
  • (Open Ended Question)

  • What specialized or job-specific software have you used in your current or prior employment or education? Please provide the software name and its function (for example: I used Cayuse for pre-award grant management).
  • (Open Ended Question)

  • Please describe any related experience, if any, with Banner and/or other institutional management systems.
  • (Open Ended Question)

  • Do you have experience working in higher education or a governmental agency within the State of Texas?
  • Yes
  • No
  • Are you a current employee of the university?
  • Yes
  • No
  • Documents Needed To Apply

    Required Documents

  • Resume
  • Cover Letter
  • List of References
  • Optional Documents

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