Benefit Process Team Lead

Position Details

Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are required to include in their cover letter information about how they will further this goal. Posting Summary

Lead the Benefits Processing Team to ensure employee benefit elections are entered into and processed accurately utilizing the University's Human Resource Information Systems (PeopleSoft, Retiree Database & Banner). Communicate benefit elections, changes, and potential discrepancies with vendors. Provide customer service to department administrators, employees, retirees and their dependents when addressing benefit related inquiries and issues.

Minimum Qualifications (or equivalent combination of education and experience)

Associate's degree in a business-related field and three years of customer service or related experience required. Demonstrated ability to work in a fast-paced, high volume, deadline driven environment and serve as an effective team member. Proficiency with computer software and the ability to learn new systems and software is essential. Ability to effectively communicate with customers to obtain information and provide assistance is required. Ability to maintain confidentiality required. Ability to work effectively with a wide range of University students, personnel, and affiliates, and across multiple disciplines. Demonstrated commitment to diversity, social justice issues, and fostering a collaborative, multicultural environment.

Desirable Qualifications

Supervisory experience desirable.

Other Information

Cover letter, resume, and references required.

Probationary period will be 4 months.

Special Conditions Occasional overtime/weekend hours required FLSA Non-Exempt Payband Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 32000.00 Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 60800.00 Staff Hiring Band Hiring salary budgeted at mid to high end of pay band Union Position No

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled No

Position Information

Posting Number S4147PO Department Human Resource Services/11305 Position Number 00026436 Employee FTE 1.0 Employee Term 12

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