Associate Vice President Student Services
2600 South First Street Temple, TX
Vice President of Academic Affairs
Position Summary & Essential Duties
The following duties and responsibilities, Knowledge, Skills and Abilities
(KSA's), and physical requirements are intended to describe the general
nature and level of work being performed. The information listed below is not
intended to be construed as a complete listing of all duties and
responsibilities, KSA's, and physical requirements required of this position
since changes to the position may occur at any time or additional requirements
may be added over the course of time.
Temple College seeks a strategic and transformational leader to reimagine the
Student Services division at Temple College for a new generation of students.
The incumbent will be charged with developing a comprehensive, innovative, and
bold vision for the Student Services, in alignment with institutional goals,
which is future-oriented, student-centered, and grounded in principles of
equity, inclusion, and justice. The ideal candidate will be a deeply
experienced, dynamic, and compassionate leader who embraces new strategies to
anticipate and meet the needs of contemporary college students.
The Associate Vice President for Student Services and Enrollment Management
(AVP), a student-focused champion, will be the student services and
enrollment administrator responsible for managing and leading student
enrollment and success initiatives to help Temple College achieve its vision,
mission, and strategic goals. Reporting directly to the Provost/Vice
President, Academic Affairs and Student Services, and an integral member of
the Provost's leadership team, the AVP will oversee a diverse and talented
staff, managing the administrative functions of and providing leadership,
direction, supervision, and evaluation for the Student Services departments to
include Admissions & Records, Academic Advising, Financial Aid, Testing,
Writing Center, Math Lab, Veterans Affairs, Student Accommodation, Student
Life, Student Success Coaches and Retention. The AVP will advance excellence,
innovation, collaboration, exemplary customer service, and integrity in all
interactions with students, colleagues, and off-campus partners.
The AVP will provide innovative vision and leadership for the division while
cultivating a caring learning environment centered on student success. The AVP
will be a transformative, student-centered leader capable of inspiring and
managing change while building collaborative relationships with both internal
and external stakeholders. The AVP will continually seek innovative ways to
increase enrollment and to support student success through world-class
customer service. The AVP will be responsible for creating a vibrant,
innovative, and supportive experience for students from applicant to graduate.
Qualifications (Required and Preferred)
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):
Master's Degree in related discipline and five (5) years of relevant
CERTIFICATION OR LICENSES:
Possess or ability to obtain a valid Texas Driver License
Job Duties and Responsibilities
DUTIES AND RESPONSIBILITIES:
The leader will utilize the spirit of invention, change, and progress to
establish and implement a forward-thinking vision for Student Services and
Enrollment Management, putting students at the center by creating a proactive
and supportive environment in which all students can thrive academically and
Engage as a champion of the student experience and as an advocate for
programs and policies to support the strategic plan and the work of the
Student Services division.
Support the success of students by creating and sustaining a campus
culture and climate that welcomes and embraces diversity and inclusion of
Demonstrate an unwavering commitment to quality student-centered service
and student success.
Provide leadership, strategic planning, and oversight of all units within
the Division of Student Services in the areas of student learning,
community development, policy development, and management of the fiscal,
facility, and human resources.
Provide leadership to ensure that the Student Services division designs,
develops, evaluates, and delivers a comprehensive array of programs and
services which fulfill the institutional mission in the areas of
enrollment, student success, and student support.
Develop and execute an effective enrollment management and retention
strategy in coordination with institutional partners; collaborate with the
division of Academic Affairs to execute institutional student enrollment
and academic intervention initiatives that champion the synergies in the
two areas for student success.
Develop and implement innovative approaches for supporting students'
success by removing barriers to their progress and enhancing their
Build successful strategic and operational partnerships with colleagues at
all levels of the College and across the state with particular emphasis on
close work with the faculty and Academic Affairs division in support of
Foster positive collaborative community partnerships.
Act with a strong sense of personal and professional integrity as well as
a tolerance for differing points of view.
Be a visible and accessible member of the community, committed to
diversity, equity, inclusive excellence, and a sense of social and racial
justice in all aspects of the student experience.
Proactively seek strategies for increasing enrollment and retention by
researching current best practices and by building relationships with
Student Services administrators across the state and nation.
Ensure institutional policies and practices provide fair and equitable
treatment of all students and applicants; review programs and services
within the division to ensure compliance with all relevant state and
federal laws and college policies.
Employ a data-driven and collaborative approach to plan, develop, and
implement enrollment and success initiatives to support the institution's
Collect, analyze, and report data related to program assessment to meet
accreditation and regulatory requirements impacting the Student Success
Conduct regular evaluation of services provided, adjusting as needed and
for efficiencies of practice.
Demonstrate environmental sustainability by using college resources wisely
and supporting the college's initiatives.
Ensure the College is compliant with all state, federal, accrediting, and
other regulations pertaining to student areas, submitting all required
Demonstrate fiscal responsibility and accountability by developing and
managing budgets; monitoring spending and approving expenditures according
to annual spending plans; performing budget revisions and preparing budget
reports as necessary.
Develop and/or assist with the development of policies and procedures and
recommends changes to effectively meet the goals and requirements of the
College, while ensuring compliance with state or federal laws that may
impact department initiatives.
Demonstrate professionalism and provide quality customer service in
accordance with the college's values, including maintaining positive
working relationships, confidentiality, effective communication, accurate
records, and an organized and safe working environment.
Demonstrate flexibility, a willingness to learn, ability to change, and
maintaining current technology skills.
Other duties as assigned.
SOCIAL CONSTRUCTS REQUIRED OF POSITION:
Display empathy and positive regard for others in written, verbal and non-
Work with colleagues and students by practicing punctuality, respect for
deadlines, collaborative problem solving, and honest communication.
Be friendly and collegial with co-workers, faculty, students, staff, and
visitors to the campus.
Build trusting relationships by acting with integrity, courtesy, and
responsibility, even in the face of stress or demanding workplace
Maintain proficiency as needed and approved by attending trainings,
reading job-related materials, and meeting with others in area of
Dress appropriately for a workplace with frequent customer service
interaction and community outreach.
Meet all required standards of confidentiality. Keep work areas in a clean
and orderly manner.
Knowledge Skills and Abilities & Physical Demands
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated knowledge of enrollment processes and trends in order to
support the creation and implementation of proven strategies to attract
and enroll students in degree programs and credit-bearing non-degree
Working knowledge of automated systems and the ability to effectively
utilize information technology to develop reports.
Demonstrated knowledge of FERPA requirements.
Skills in working with a diverse faculty, staff, and student body and an
ability to promote a campus climate that supports Temple College's values
and encourages equity and inclusion.
Strong interpersonal skills, including written, active listening, and
verbal communication skills, and excellent public relations skills
including the ability to collaborate with and inspire many diverse
Skill in leadership, planning, assessment, and budgeting.
Skill in leading collaborations between student affairs and academic
Skill in effective leadership with increasingly responsible positions in
higher education, including supervision and coordination with other
Skill in strategic thinking and analytical problem-solving abilities.
Skill in developing and implementing College-wide and divisional strategic
Ability to develop a highly collaborative working environment to achieve
individual, divisional, and College-wide goals.
The ability to take strategic and intelligent risks, identify innovative
opportunities, and participate in a decision-making process that is data-
informed, collaborative, and contextualized by the human factors involved.
Established ability to work with and advocate for traditionally
underserved students and to support faculty and staff in meeting these
needs with a commitment to diversity, equity, and inclusion.
Ability to manage all aspects of student life that support enrollment and
Ability to foster a transparent and relational leadership style which
promotes collegiality and collaboration in the decision-making process and
that originates from empathy, compassion, and care.
Light physical activity is required with occasional lifting of objects up to
Work is normally performed in an office setting during normal college hours of
operation; however, some evenings and weekends may be required.
Monday-Thursday: 8am to 6pm
Friday: 8am to 12pm
Summer hours: Monday-Thursday 7:30am to 6pm with half-hour lunch break
Some evening and weekend hours may be required
HOURS REQUIRED PER WEEK:
TRS or ORP
Student Services Department Directors and Division Staff
Provost/Vice President, Academic Affairs and Student Services
TEMPLE COLLEGE BENEFITS
To enhance the employment opportunity you may be seeking, Temple College
offers a competitive array of benefit options to select from, some of which
are fully paid for by the college. Listed below is a summary of benefits
currently offered for full-time employees. Part-time employees are eligible
for specific benefits on a pro-rated basis.
MEDICAL AND OPTIONAL INSURANCE COVERAGE BENEFIT OPTIONS
The Medical and optional insurance coverage benefit options listed below are
offered through Temple College by the Employees Retirement System (ERS) of
Texas. Please visit ERS at https: // www. ers.texas.gov/ for further information.
Eligible full-time employees can choose from the following medical programs
which begin the first day of the month following the 60th day of employment:
HealthSelect of Texas "Blue Cross Blue Shield" (PPO)
Consumer Directed HealthSelect "Blue Cross Blue Shield (HSA)
Medical plans include prescription coverage. Employee medical coverage monthly
premiums are fully paid for by the college and the college pays for one-half
(1/2) of the cost of dependent care coverage monthly premiums.
Dental (PPO and HMO), Vision, Optional Term Life Insurance, Voluntary
Accidental Death and Dismemberment, Dependent Term Life Insurance, Short-term
and Long-term Disability, Texa$aver (457 plan), TexFlex-Health and Dependent
Optional benefits are employee paid but are offered at very competitive
ANNUAL AND SICK LEAVE ACCRUALS
ANNUAL LEAVE ACCRUALS:
Regular, full-time twelve (12) month faculty and staff accrue Annual Leave
Years of Service : 0 through 5
Accrual Rate (Maximum Accrual Hours per Month) = 8
Accrual Rate (Maximum Accrual Hours per Year) = 96
Years of Service: 6 through 10
Accrual Rate (Maximum Accrual Hours per Month) =10
Accrual Rate (Maximum Accrual Hours per Year) =120
Years of Service: 10 plus years
Accrual Rate (Maximum Accrual Hours per Month) =12
Accrual Rate (Maximum Accrual Hours per Year) =144
Annual leave may be accrued up to a limit of 240 hours with special provisions
allowing for annual accruals above that limit. Faculty with contracts less
than 12 months do not accrue Annual Leave but are provided with 20 hours of
personal time per fiscal year.
SICK LEAVE ACCRUALS:
Faculty and Administrative Staff: Accruals of 8 hours per month. Sick Leave
may be accrued up to a limit of 1040 total hours. Faculty with contracts less
than 12 months will receive accruals during the summer semester if they
instruct during that time.
HOLIDAYS: Recognized college holidays, in addition to Annual
and Sick leave accruals, include Labor Day, Thanksgiving Break, Winter
Break, Martin Luther King Day, Spring Break, Good Friday, Memorial Day and
PAYROLL: Employees are paid by direct deposit through the last
working day of the month. Actual deposits are paid on the last working
business day of the month. All benefit deductions are taken at that time.
RETIREMENT: Temple College is one of the few community colleges in
the state of Texas to be permitted Federal Social Security deductions.
Temple College is a Section 218 employer.
All regular employees are mandated by the Texas State Legislature to enroll in
either the Teacher Retirement System (TRS) or the Optional Retirement
Program (ORP) however, ORP participation is based upon position. All faculty
members are eligible to participate in either TRS or ORP. A list of ORP
providers is available.
Please visit TRS at https: // www. trs.texas.gov/Pages/Homepage.aspx for further
Member: Teacher Retirement System (TRS) = 8.0% of annual salary
Employer: Teacher Retirement System (TRS) = 7.75% of member's annual salary
Member: Optional Retirement Program (ORP) = 6.65 % of annual salary
Employer: Optional Retirement Program (ORP) = 6.6% of annual salary
Tax Sheltered Annuities (TSAs) also known as Tax Deferred Annuities (TDAs)
are available to all employees who are eligible to participate in the TRS/ORP
retirement program and who wish to participate in this program. This
participation is voluntary and contributions are made from the employee's
salary. A list of providers is available.
MISCELLANEOUS LEAVE: Family and Medical Leave (FMLA), Jury Duty,
Bereavement, Deteriorating weather, and Military training.
WORKERS COMPENSATION: If an employee is injured on the job, Temple
College, through its Worker Compensation Program, pays all authorized
hospital, nursing, and physician's fees. Additional benefits may be
HOURS OF OPERATION:
Monday - Thursday: 8:00 a.m. – 6:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
Monday - Thursday: 7:30 a.m. - 6:00 p.m.
2600 South First Street
Temple, Texas, 76504
https:// www. templejc.edu