Assistant Director, Mines Testing Center

Assistant Director, Mines Testing Center

Apply now Job no: 496326 Work type: Administrative Faculty Full Time Location: Golden, CO Categories: Student Life, Middle Management

Position Title

Assistant Director of Disability Support Services: Mines Testing Center The Opportunity

Under the general supervision of the MTC Manager, the Assistant Director of Mines Testing Center (MTC) under Disability Support Services (DSS) will manage and supervise the Mines Testing Center day-to-day operations; support implementation of testing accommodations for students registered with DSS including accommodated exam planning and coordination; hire, train, supervise and schedule MTC Coordinators; support exam administration and proctoring; support the Manager (new position) with making recommendations regarding the planning, implementation, and evaluation of the MTC day-to-day operations; collaborate with MTC Coordinators to ensure compliance with department procedures and campus policies; orient students using new equipment and software; resolve exam conflicts; provide crisis planning and response; assist with campus communication about exam expectations, processes and procedures.

The Department Disability Support Services at Mines is a growing department that provides vital services to the campus and is committed to providing equal access to university courses, programs, and activities for students with disabilities. The team provides support for students with disabilities and manages the Mines Testing Center to allow for accommodations as required by the ADA. The DSS Team is passionate, fun, and collaborative. If you care deeply about equity and inclusion, particularly as it relates to students with disabilities, consider joining our team! For more information on this incredible team and the integral work they do, visit: https: // www. mines.edu/disability-support- services/. Responsibilities

Manage the day-to-day operations to include both daytime and common hour exams including exam check in/check out, exam preparation, exam proctoring, security of completed exams, exam return, contacting faculty with exam questions, communicating with students, conflict resolution.

Use knowledge of Accessible Information Management (AIM) processes including managing alternative testing agreements and testing instructions; reviewing quiz and exam requests including late requests, reschedules, and make-up exams; faculty uploading quiz and exam files; documentation.

Support the integrity of the testing center environment, all testing materials, and the confidentiality of student records. Be familiar with and uphold campus policies related to testing center operations (e.g., student code of conduct, academic dishonesty). This involves proactive work to prevent potential misconduct, responding appropriately should suspicion arise, and assisting faculty in their investigations of potential academic misconduct cases.

Ability to support during peak times (e.g., coverage during final exams to include evenings and Saturdays during final exams), as needed.

Support the MTC Coordinators with planning and preparing exam files for text-to-speech software.

Oversight of assistive technology including communicating assistive technology needs to MTC Lead (new position) and provide maintenance of appropriate assistive technologies, hardware, software or tools to support student accommodations.

Maintain computer-based testing equipment including Colorado School of Mines lab computers and MTC laptops.

Manage and track designated funds/budget related to temporary hires and student workers.

Hire, train, supervise, and schedule MTC Coordinators.

Support professional staff with the hiring, training, and supervision of student staff/proctors/temporary hires.

Support DSS orientation programming and coordinate/develop the training for students who have access to and use of the testing center. This may include some specialized support training related assistive technology for students with physical and learning barriers.

Support the implementation of the strategic plan and provide expertise on best practices.

Foster a culture and environment of inclusion, safety, and support.

Participate in relevant councils or committees, Student Life initiatives, trainings, or opportunities to support the student experience at Mines.

Collaborate with team to support departmental initiatives (e.g., institutional training, prospective student and orientation efforts, universal design and pedogogical efforts). Fill in for the MTC Lead (new position) and represent the department at meetings, on occasion.

Minimum Qualifications

Education and Experience:

Bachelor's Degree from an accredited institution of higher education in education, psychology, social work, disability services, legal services or higher education administration.

Three or more years of relevant experience in a Testing Center or facilitating accommodated testing.

Candidate must have demonstrated awareness, experience, expertise, and appreciation for student disability support services and/or learning disabilities, and state and federal laws related to disability services (ADA, Section 504, FERPA) and national testing guidelines and best practices.

Knowledge, Skills, and Abilities:

Ability to lead testing center operations under the direction of the MTC Lead (new position).

Ability to work collaboratively with students, faculty and staff within a diverse community. Effective communication and interpersonal skills, including use of tact and discretion and the ability to problem solve and resolve conflict.

Knowledge of disability laws and regulations (e.g., ADA, Section 504, FERPA, HIPAA) as they apply to Higher Education.

Knowledge of related software applications and assistive technology to support a variety of testing accommodations

Proficient computer skills; use a variety of spreadsheet, word processing, database, and software (e.g., Microsoft Office, Excel, Adobe, Accessibility checkers)

Excellent oral and written communication skills.

Ability to maintain confidentiality of student information and records.

Ability to supervise and train student staff, to include organizing, prioritizing, and scheduling work assignments.

Ability to respond calmly and professionally to a variety of challenging situations and last-minute adjustments and requests.

Experience with developing organizational structure, workflow, and operating procedures.

Preferred Qualifications

Education and Experience:

Master's Degree from an accredited institution of higher education in education, psychology, social work, disability services, legal services or higher education administration.

Supervisory experience to include supervision in a higher educational setting.

3-5 years experience in an academic higher education testing environment, preferred.

Knowledge, Skills, and Abilities:

Experience monitoring expenses and maintaining a budget.

Experience with national certified testing including test registration, fee collection, rules enforcement, and applicable regulations governing testing center and testing agents.

Experience with using Accessible Information Management (AIM).

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 7,000 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines' commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Pay Range

$65,000 - $75,000

Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Total Rewards

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

Health and dental insurance options with premiums fully paid by Mines

Generous sick/vacation time

13 paid holidays per year – including a week-long winter break for entire campus

Fully vested retirement plan on first day of employment, with generous employer contribution

Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)

Free RTD EcoPass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), programming at Arthur Lakes Library, and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human- resources/benefits.

How to Apply

Applicants will be asked to complete an online application (personal information, demographic information, references, veteran status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Please contact Kathy White at [email protected] with questions about this opportunity.

Background Investigation Required Yes

Advertised: May 8, 2023 Mountain Daylight Time Applications close: May 29, 2023 11:55 PM Mountain Daylight Time

Apply now