Assistant Director, Military Veteran Student Services

Loyola University-Chicago
September 22, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Details

Position Details

Job Title Assistant Director

Position Number 8100186 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name STUDENT FINANCIAL ASSISTANCE Location Code FINANCIAL ASSISTANCE (02023A) Is this split and/or fully grant funded? Yes Duties and Responsibilities

Reporting to the Director of Military & Veteran Student Services (MVSS) the Assistant Director of Student & Academic Affairs will be a key member of the MVSS team. This role will be responsible for supporting the transition of veterans and military affiliated to the Loyola Chicago community, which includes academic, financial, social, personal, and professional success. The Assistant Director will oversee day to day operations of the office, lead strategic initiatives and cultivate a veteran-ready culture across the University. This is a grant-funded position provided by the U.S. Department of Education's Centers of Excellence for Veteran Student Success. The grant is approved until October 1, 2026.

Duties and Responsibilities · Aid veteran and military affiliated students with navigating university and community resources for curricular and co-curricular success. Assist students in accessing internal and external support and resources as they relate to academic, financial, social, personal, and professional success.

· Create and maintain reports tracking military students including retention, graduation, and recruiting effectiveness. Research and report on national and regional veteran-related data as required by university administration.

· Assist individuals in applying for Department of Veterans Affairs and Department of Defense education benefits.

· Assist the Director in the evaluation of long and short-term strategic plans that guide MVSS operations and contribute to the long-term stability of the unit.

· Ensures compliance with federal, state, university, U.S. Department of Veterans Affairs and local laws, regulations and practices.

· Coordinate the submission of the Department of Defense Voluntary Education Partnership Memorandum of Understanding (DOD MOU) on an annual basis in collaboration with other university offices.

· Maintain confidentiality as required by the Family Educational Right and Privacy Act (FERPA) and other applicable federal and state laws.

· Develop and deliver staff and faculty training to increase the military cultural competency across the University.

· Serve as supervisor of VA work study program.

· Participate in strategic planning with regards to military-affiliated student life cycle.

· Evaluate program efficacy through regular review and other ongoing assessment activities.

· Provide excellent customer service to students, staff, and guests through effective communication.

· Attend, and when appropriate, give presentations at local, regional, and national meetings, conferences, and symposia on topics related to higher education and student development, including those with a specific focus on military affiliated students.

· Maintain collaborative partnerships with on campus, community, prospective students, and other university representatives by information sharing, outreach, recruitment, enrollment, retention, and mentoring activities.

· Ensures compliance with federal, state, local and US Department of Veteran Affairs laws, regulations, and practices as a School Certifying Official working in close collaboration with financial aid, advising, and records and registration to certify veteran education benefits by reporting enrollment and graduation information to the US Department of Veteran Affairs and other regulatory agencies. . Participate in MVSS activities and events to include but not limited to: Orientations, Welcome Week, Career Fairs, honors banquets, and Veterans Day ceremonies.

Minimum Education and/or Work Experience

Bachelor's degree required and 2-3 years of student and/or academic affairs experience.


· Bachelor's degree required and 2-3 years of student and/or academic affairs experience.

· Understanding of military culture and subcultures preferred.

· Detail-oriented with good interpersonal, verbal, and written communication skills.

· Ability to think critically with adaptability to change.

· Must be able manage multiple projects simultaneously.

· Demonstrated ability to perform responsibilities with initiative and minimal supervision.



Computer Skills

- Proficiency with Microsoft Office suite. - Adept user of Internet, e-mail and other office automation systems. - Experience with Enrollment Manager (formerly VA-ONCE) system for VA benefit certification preferred.

Supervisory Responsibilities Yes Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Repetitive Motions Working Conditions Irregular Hours Open Date 08/16/2023 Close Date Special Instructions to Applicants Diversity and Inclusion Statement

Diversity, Equity, and Inclusion

As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.

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Supplemental Questions

Required fields are indicated with an asterisk ().

  • Do you possess a minimum of a Bachelor's Degree?
  • Yes
  • No
  • Do you have at least two years of experience in related higher education areas such as veterans' student services, academic advisement, counseling, career development, program management, or similar experience in the military?
  • Yes
  • No
  • Why do you want to work for Loyola University Chicago?
  • (Open Ended Question)

  • How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other
  • Applicant Documents

    Required Documents

  • Resume
  • Cover Letter/Letter of Application
  • Optional Documents

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