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Position InformationPosting Number S824
This position is open to Open to All Applicants Job Title ASSISTANT DIRECTOR, FINANCIAL AID Department Financial Aid Position Type Exempt Employment Status Full-Time-Staff Salary $52,772.00 / 12 months Open Date 08/21/2023 Close Date 09/25/2023 Open Until Filled No
Position Summary Information
Job Description Summary
Responsible for Pell and Loan Reconciliation, as well as the processing unit within the financial aid office. Supervises and trains staff on federal and state regulations. Oversees the front counter to ensure all emails and voicemails are answered and that all three campus locations are staffed. Resolves conflicts with students and/or parents and is one of the leads for any SIS student system implementation. Assists with the grant process, researching and investigating information, participating in meetings, conferences and team activities, working with other departments and managers and providing information. Other duties include editing materials, composing, screening and responding to correspondence, and participating in staff selection process. Coordinates and monitors the Federal Return of Title IV Funds process to ensure compliance with requirements for students who completely withdraw during the semester or complete the semester with all non- passing grades.
Required Job Knowledge, Skills, Abilities
Proficient in all Microsoft Applications
Knowledgeable about all current and upcoming federal and state regulations
Knowledge of FA counseling, verification, rules, and regulations
Strong analytical abilities and produces detailed-oriented work with accuracy
Strong communication and organizational skills
Directly related financial aid experience.
Special Instructions to Applicants
This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce.
Pell and Loan awarding and adjusting daily. Process all dependency overrides, special circumstances, conflicting information, employee waivers, and citizenship.
Responsible for Pell and Loan Reconciliation as well as the processing unit within the financial aid office. Supervise and train staff on federal and state regulations to ensure compliance. Communicates information to assist with the grant process, researches and investigates information, participates in meetings, conferences and team activities. Other duties include editing materials, composing, screening and responding to correspondence, and participating in staff selection process. Coordinates and monitors the Federal Return of Title IV Funds process to ensure compliance with requirements for student who completely withdraw during the semester or complete the semester with all non-passing grades.
Assist with Reporting (FISAP, SAP, FAD, IPEDS, THECB reports) Colleague/Anthology Knowledge & Software updates (degree audit)
Cyclical preparation and planning (e.g., summer/academic year demands)
Oversee front counter/email/phone/social media responses.
Support the Director, Associate Director, and staff with training and customer service. Resolution of day to day issues that occur in the financial aid office. Provide support to staff with federal and state regulation updates and individual advising for students. Work with other departments such as business office, enrollment, registrar, veterans, and other various offices to insure timely and accurate financial aid awarding.Supplemental Questions
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