Assistant Director, Auxiliary Services Event Operations

Wesleyan University
September 18, 2023
Offerd Salary:$44,196 – $51,765
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Information

Position Information

Job Posting Number S01152

Position Title Assistant Director, Auxiliary Services Event Operations Department Campus Center-1043 Job Category Staff Posting Position Type Full-Time Work Location On Campus Pay Type Salaried Salary Range

$44,196 – $51,765

Compensation Practices

Experience is taken into consideration in the determination of salary offers. For more information visit https: // www. practices/index.html

Position Details

Reporting to the Associate Director for Auxiliary Services Operations, the Assistant Director is responsible for management of the University box office and ticketing system, management of the student event staff for all department and center sponsored campus events (Center for the Arts spaces), and oversight support for Auxiliary Services facility operations.

Responsibilities include:

  • Oversight for box office systems management including providing advanced ticketing services for university departments, student events and Transportation Services.
  • Manage financial ticket sales including reconciliation and and other sales data analysis.
  • Assist with monitoring of all activities in the Usdan complex buildings, conduct daily rounds of facilities to ensure welcoming conditions and overall safety.
  • Identify and track maintenance and housekeeping needs and plan necessary projects in consultation with Physical Plant/Custodial Services.
  • Hire, supervise, train and schedule student staff for box office, special events and other University programmatic spaces.
  • Manage student staff budget.
  • Develop yearly student personnel timelines for staffing needs, and ensure timely communication with student staff.
  • Recommend policies and operating procedures for housekeeping, event production, facility management, and other areas.
  • Other duties as assigned.
  • This is an on-campus position working 37.5 hours per week for 45 weeks. This position also requires evening and weekend hours to support evening and weekend events.

    Minimum Qualifications

    Bachelor's degree and four years experience in event management, box office management or related experience or an equivalent combination of education, experience, and training.

    Effective communication skills.

    Proven ability to work independently, set priorities, and follow through on details in a fast-paced environment.

    Excellent customer service orientation.

    Proficiency in MS Office.

    Availability to work a flexible schedule including evenings and weekends.

    Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.

    Experience with accounting and cash management.

    Preferred Qualifications

    Previous related experience in a university center or student union.

    Experience working with AV systems and technical support.

    Familiarity with EMS Scheduling software.

    Ability to assemble and disassemble staging, etc.

    Experience with a computerized ticketing system.

    Experience managing student staff.

    Special Instructions to Applicants

    A detailed cover letter expressing your interest in the position and resume are required as a part of the application process.

    Applications for this position will be reviewed on a rolling basis.

    Additional Information

    All offers to external applicants are contingent on the candidate's completion of a pre-employment background check screening and pre-employment physical to the satisfaction of Wesleyan University.


    Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans. We also offer flexible work schedules, employee and dependent tuition programs, as well as access to Wesleyan's BLS & GLS programs for those who qualify (tuition is waived for up to 2 courses a term; some fees and taxes may apply).

    Detailed information on the benefits of working at Wesleyan is located at: https: //

    Quick Link https: //

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • Please tell us how you specifically heard about this position? ( e.g CareerBuilder, LinkedIn, Higher Ed, InsideHigher Ed, CT.Jobs etc.)
  • (Open Ended Question)

    Optional & Required Documents

    Required Documents

  • Cover Letter
  • Resume
  • Optional Documents

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