Vacancy Type
Permanent
Employment Type
Full time
Salary From
£27,929
Salary To
£33,314
Location
Cambridge/Peterborough
Faculty/Prof Service
Learning & Development Services
Ref No
2093
Closing Date
20/02/2023
Documents
About ARU:
We are ranked in the world's top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen's Anniversary Prize for our world-leading music therapy work.
About the Role:
This is a new role for a motivated team player who is eager to learn, and to contribute to the growth of ARU's apprenticeship recruitment. You will be joining Degrees at Work's Business Development team, who are responsible for the promotion, engagement, and recruitment to a range of ARU's distance and work-based learning courses, including higher and degree apprenticeships, providing an excellent opportunity to learn and develop your skills and career within a well-regarded and experienced team.
Supporting the sales activity for a range of apprenticeships, you will be responsible for identifying new opportunities and leads within defined sectors and supporting the development of a pipeline of apprentices from a range of employers. You will manage timely responses to inbound apprenticeship inquiries, both verbally and by email. This will entail the provision of up- to-date information about courses and the funding rules to applicants and employers, ensuring all promotional materials are up to date, and guiding individuals in their navigation of the admissions and onboarding process.
We welcome applications from individuals with a degree, or equivalent professional qualification, or from those who have experience in a customer- facing business environment and a willingness to study for a degree. Sales experience is desirable, but a go-getting attitude, commitment to customer service, and excellent communications skills, are all vital attributes to be successful in this role. You will be enthusiastic and resourceful with a strong work and team ethic, capable of managing your own workload with some supervision. You will have excellent verbal and written communication skills, responding to inquiries following our customer service protocols and response KPIs. You will be proficient in MS Office tools including Word, Excel, PowerPoint, and Teams, and be confident using a range of social media tools to promote our apprenticeship activities. An interest in developing an in-depth knowledge in apprenticeship engagement and funding rules is essential,
Your work base will be the campus closest to your home: Chelmsford, Cambridge, or Peterborough. Degrees at Work operate on a hybrid basis, working between home and the campus offices. You should be prepared to travel to any of the other campuses on occasion as required, and to customer locations outside of ARU's core region.
Some out of hours working (occasional evenings and weekends) may be required from time to time to support with recruitment events.
The closing date for applications is Monday, February 20 th, 2023.
Interviews will be held in person in Cambridge on Tuesday February 28 th, 2023.
We are fully committed to Athena SWAN principles to promote women in science and are keen to accommodate staff with family or caring responsibilities. You will be required to work such hours as are reasonably necessary to perform your duties and may involve occasional evening or weekend work. Flexible working requests are welcomed.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.
We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
Guidance Notes:
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.