Position Information
Position Title Application ProcessorRequisition # S01129P FLSA Non-Exempt Location IIT-Mies Campus (MC), 10 West 35th St., Chicago Department International Center GENERAL DESCRIPTION
Working collaboratively within the Enrollment Division, specifically with the International Center, Graduate and Undergraduate Admissions to process all Illinois Tech issued Form I-20 and Form Ds-2019 applications for all international students sponsored by Illinois Tech.
Under direction of the Assistant Director of Compliance, and with a dotted line reporting to the Director, incumbent will, conduct daily activities that include but are not limited to:
· Reviewing application materials, issuing Form I-20 and Form Ds-2019 documents for admitted and incoming international students;
· Maintaining integrity of application/applicant data by resolving errors within systems; communicating with applicants regarding questions related to the application process.
· Incumbent will perform ancillary admission task, including admission material creation and shipment, act as a designated school official (DSO), and applicant data entry.
COMMUNICATIONS
Communicates with incoming international students, some university faculty, staff and department coordinators as well as applicants and admitted students primarily via email and sometimes over phone and other web-based systems.
CUSTOMER SERVICE
Represents Illinois Tech in a positive manner and provides a friendly atmosphere conducive to gaining student enrollment. Inquiries may be received by e-mail, phone or walk-ins.
Special Schedule Requirements EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer committed to enhancing equity, inclusion and diversity within its community. It actively seeks applications from all individuals regardless of race, color, sex, marital status, religion, creed, national origin, disability, age, military or veteran status, sexual orientation, and/or gender identity and expression. All qualified applicants will receive equal consideration for employment.
Qualifications
Education & Experience
High School Diploma required or the equivalent of education and experience with admission processes for domestic and international applicants. Bachelor's degree in a field related to higher education preferred. Two (2) to four (4) years of relevant work experience in a higher education environment. Experience with international student and exchange scholar populations and regulations, including understanding of SEVIS, F-1, and J-1 visa requirements.
Very strong preference for experience with Ellucian products: ISSM (fsaATLAS) and Banner. Expertise in use of MS Office applications, especially, Word, Excel, and Outlook. Experience in use of university student and personnel information systems. Familiarity with FERPA regulations. Strong interpersonal, collaborative, organizational, analytical, and oral/written communication skills. Ability to multitask, work independently, manage complex projects.
Knowledge & Skills
Must have strong organizational skills, proficiency in Microsoft Office products, and enjoy working in a fast-paced, deadline-oriented setting.
Strong problem-solving and critical-thinking skills required.
Ability to maintain efficiency and accuracy in a fast-paced, deadline-oriented setting.
SUPERVISION & BUDGET AUTHORITY
No supervision or budget authority required.
Physical Environment and Requirements
Normal office environment
Certifications and Licenses
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.
No certifications or licenses required.
Key Responsibilities
Key Responsibility
· Evaluate graduate and undergraduate application and financial documents received, to ensure they meet the needs and requirements of the institution and department for review;
· Act as a Designated School Official (DSO) and an Alternate Responsible Officer (ARO), incumbent will be responsible for creating Forms I-20 and Form Ds-2019s within 48 hours of document submission, for incoming F-1 and incoming J-1 international students and exchange visitors.
· Maintains data integrity by correcting applicant and system errors. Weekly review of error reports including but not limited to, name and DOB corrections, decision entry errors, technical errors, and student type errors.
Percentage Of Time 75 Key Responsibility
Respond to internal and external communication within 2-5 business days, depending on the time of year and volume. External communication is managed within system through a queue system and is shared among all staff.
Percentage Of Time 20 Key Responsibility
Other duties as assigned by Supervisor, Division or University.
Percentage Of Time 5
Posting Information
Work Hours
Monday – Friday, 8:30 a.m.-5:00 p.m.
Position Category Full Time Posting Date 12/02/2022 Closing Date Posted Until Filled Yes Quicklink for Posting https: // iit7.peopleadmin.com/postings/9270
Supplemental QuestionsRequired fields are indicated with an asterisk ().
Documents Needed to ApplyRequired Documents
Optional Documents