Admissions Operations Assistant

Admissions Operations Assistant

Apply now Job no: 493553 Work type: Staff (Temporary) Location: Orlando, FL, Winter Park, FL Categories: Admissions Division: Enrollment Management and Marketing

Rollins is the best college in Florida, but don't just take our word for it. See what the experts are saying. Explore all of the ways Rollins is top- ranked—from our academic excellence and expert faculty to our unparalleled campus and one-of-a-kind study-abroad opportunities.

For the 14th consecutive year, Rollins College has been named a “Great College to Work For”! Be a part of the Rollins experience and find a place where you belong. Ready to join us?

Our Service Excellence Philosophy:

At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.

Click here to learn more about our commitment to Service Excellence at Rollins College!

Job Summary:

Application Processing

Assist with application processing and data integrity by running queries to locate and update missing or incorrect data on applicant records.

Review applicant records for missing or miscoded application checklist materials.

High School Transcript Processing

Review incoming high school transcripts for accuracy and completeness.

GPA Recalculation

Learn how to assess individual classes and courses and, where required, translate grades into a standardized 4.0 scale GPA equivalent.

Admission Mail

Receive, scan, and import application documents/transcripts into the CRM system.

Utilize tools within the CRM to identify, categorize, and assign each document to the correct applicant record.

Admission Email Account

Assist with the monitoring of the Admission Inbox within the CRM.

Respond to inquiries from students, parents, and high school officials.

Upload and categorize documents and materials, sent via email, to student application records.

Resolve or reassign emails considered junk or not requiring a response.

Minimum Qualifications & Education:

Ability to demonstrate a high degree of integrity, tact, and discretion.

Thorough knowledge of business English, spelling, and grammar.

Knowledge and practice of organizational and time management skills.

Proven customer service experience and communication skills.

Ability to effectively communicate with staff and families.

Proficiency with personal computers and software for word processing, spreadsheet, and database management

Ability to maintain and update files and records with a high degree of accuracy.

Ability to analyze information and exercise sound judgment in determining eligibility for financial aid.

Ability to interpret and understand complex instructions and regulations.

Preferred Qualifications:

Experience in higher education.

Experience with databases or CRM systems.

Experience working with Technolutions Slate CRM system.

Additional Position Information:

Pay: Rollins offers a competitive hourly rate and there are no benefits associated with this position.

Work Environment:

Hybrid work environment (see below). To work remotely, you will need to have a laptop or PC, a reliable internet connection, and audio equipment to take part in online meetings.

Work requires visual strain and use of computer.

Schedule: This position will work approximately 30 hours per week, for a total of less than 1,000 hours per year. Office hours are 8:30am - 5:00pm. This role will be split between an office environment (2 days) and working remotely (2 days). The position is temporary and will work from mid September - mid December.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

Cover letter

Resume

Diversity & Inclusion at Rollins:

Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under- represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.

FLSA Status:

Non-Exempt

Advertised: 23 Aug 2023 Eastern Daylight Time Applications close:

Apply now