Admissions Officer Residency Lead

Admissions Officer Residency Lead

City Logan Campus

Posted Date 20 hours ago(8/24/2023 5:49 AM)

Requisition ID

 2023-6910

# of Openings

 1

Job Locations

 US-UT-Logan

Category (Portal Searching)

 Administrative/Clerical

Position Type

 Benefited Full-Time

Job Classification

 Non-Exempt

Percent of Time or Hours per Week

 40 hours per week

College

 Executive Vice President

Department

 Admissions

Advertised Salary

 Minimum $35,000 per year commensurate with experience plus excellent benefits

Telework Eligible

 Hybrid

Overview

The Admissions Officer Residency Lead (Student Services Coord II) is responsible for the completion of various responsibilities related to processing and evaluation of residency applications and admissions applications. This position includes a lead role with residency with responsibility for residency training, modifications to the residency application, covering residency info events, and helping with residency committee decisions. Employees in this position must be friendly and enjoy serving students, accurate and detail oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member.

Responsibilities

Evaluate residency status of applicants and process residency reclassification applications.

Serve as a residency lead which includes providing ongoing training and support to other admissions officers on residency issues.

Take a lead role in helping refine and troubleshoot residency processes.

Make certain residency policies and procedures are kept up-to-date and well documented.

Supports the residency committee including assembling applications for review, fact finding, researching options.

Work with Service Now programmer to help refine and troubleshoot residency application and processes.

Ensure that residency applications move through the various processes in an accurate, timely manner.

Ensure that application materials move through the various admissions processes in an accurate, timely manner.

Counsel with prospective students and help them complete the admissions process.

Data entry of application materials.

Request missing information from applicants.

Evaluate high school and college transcripts.

Evaluate applications and make admissions decisions.

Assist other USU department personnel with admissions issues.

Consistently exhibit behavior which helps create a positive and productive atmosphere in the office. Practice good people skills and help coworkers in a spirit of cooperation and support.

Provide excellent customer service when counseling and assisting prospective students, USU academic advisors, and other university personnel.

Counsel with prospective students and help them complete the admissions and residency process.

Additional duties include answering phones, helping with the front counter, and assisting with the day-to-day operations of the Admissions Office.

Qualifications

Minimum Qualifications:

Four years of related experience; or an associate degree/vocational training plus two years of experience; or a bachelor's degree

Must enjoy working with students and as a selfless member of a team

Dependable with a strong work ethic

Enjoy repetitive work

Preferred Qualifications:

Experience working with a computer information system

Utah State University and/or Utah State University Eastern experience

Knowledge, Skills, and Abilities:

Excellent interpersonal skills

Ability to troubleshoot processes and systems

Ability to train others on policies and procedures

Friendly and service oriented with excellent customer service skills

Ability to work under pressure in a fast-paced office environment

Excellent organizational skills and attention to detail

Strong deductive reasoning, problem solving, and prioritizing skills

Accurate keyboarding, data entry skills

Competent in Microsoft Office

Required Documents

Along with the online application, please attach:

Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

Cover Letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.

Advertised Salary

Minimum $35,000 per year commensurate with experience plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant and space- grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.

As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.

Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or [email protected] .

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.

updated 7/2023

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non- discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, [email protected], Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Matthew Pinner, [email protected], Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, Ut 84322

For further information regarding non-discrimination, please visit https: // equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, [email protected]

U.S. Department of Education, Denver Regional Office, 303-844-5695, [email protected]