Admission Assistant

Admission Assistant

Requisition # 2023-17645

Date Posted 11 hours ago(8/22/2023 12:40 PM)

Department

 Admission

Category

 Admissions

Job Type

 Full-Time

Overview

The Office of Undergraduate Admission receives and processes approximately 40,000 first-year applications and 1500 transfer applications each year. As part of the front line of interaction with visitors, prospective applicants and families, the successful candidate will have excellent verbal and written communication skills. They will also possess the ability to work efficiently and independently in a complex technical environment while recognizing the importance of a team environment. The Admission assistant will be proficient in the department's application reading platform and Customer Relationship Management (CRM) system (Slate) and manage a significant portion of the applicant pool to create a seamless process for applicants and officers reviewing the applications. Other duties as assigned by the office manager, dean or director of admission.

Responsibilities

CRM/Slate Responsibilities:

The admission assistant will review and assign documents to inquiry, prospect and applicant files; ensure all files are complete and that documents are properly identified from submission to decision to mailing; consolidate records; identify and assign school information for new schools that enter Slate; complete correction requests as issued by officers reviewing files; review optional materials uploaded by applicants and assign accordingly; additional tasks as assigned.

In-Person, Phone and Email Communications:

In-Person interactions take place mostly during Open Houses and Princeton Preview (for admitted students). Phone and email communication takes place on a daily basis as the admission assistant fields general questions from prospective applicants, families and school officials. Additional communication during application review season includes answering general questions, providing confirmation about materials received, and communication with school officials when additional information is needed.

Preparation for Mailings and Events:

The admission assistant will prepare (with an extremely high level of attention to detail and confidentiality) items for mailing during admission season. In preparation for office-wide events, the admission assistant plays an integral role in preparing for the event and providing support on the day of events to ensure successful programs for visitors to the university.

Other duties/projects assigned by the office manager, dean or director of admission.

Qualifications

High School diploma or GED

1+ years minimum work experience

Excellent written and verbal communication skills

Keen attention to detail and adherence to strict confidentiality requirements

Strong interpersonal skills

Ability to work independently and as part of a team to set and complete priorities in a fast-paced environment

Professionalism, tact, patience, discretion and a collegial approach to working with others.

Ability to receive and execute on constructive feedback.

Willingness to learn new skills.

Proficiency in Microsoft Office Applications (Word and Excel)

Preferred: Prior experience with SLATE and PeopleSoft.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

Standard Weekly Hours

36.25

Eligible for Overtime

Yes

Benefits Eligible

Yes

Probationary Period

90 days

Essential Services Personnel (see policy for detail)

No

Physical Capacity Exam Required

No

Valid Driver's License Required

No

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